Company Culture

Our mission, vision and values serve as a foundation to our organizational culture. They also are part of the Norton Way — a roadmap to delivering a positive Norton Experience for patients, staff and our community.

The Norton Way is how we do business. It aligns with our mission and our commitment to be the friendliest, safest and easiest to use health care system in the region.

When you join the Norton family, our organization makes the following promises to you:

  • Competitive pay and benefits
  • A workplace that is founded on our mission, vision and values
  • Leaders committed to a culture of trust, clarity and teamwork
  • Meaningful work that makes a difference
  • Recognition for a job well done
  • The opportunity to shape your future through education and professional growth

We have certain expectations of our staff as part of the Norton Way:

  • Commit to provide safe care.
  • Live our mission and values every day.
  • Practice 200 percent accountability.
  • Provide great human interactions to patients, guests and co-workers.
  • Treat all patients, guests and co-workers with respect.

Norton Healthcare has been a trusted name in health care since 1886. Our more than 14,500 employees play a role in some 2 million patient encounters each year. Regardless of your job or location within our health care system, you’ll be using your gifts and talents to provide direct care for our patients or support those who do.

Employee resources groups

Norton Healthcare has five employee resource groups (ERGs) that empower employees to make a difference within our organization and community. Through executive leadership support, each ERG supports a unique mission with a singular focus: to improve patient care, the employee experience and community benefit.

Learn more about ERGs

Community outreach

Norton Healthcare is committed to meeting the health care needs of our community through service and financial support. Learn more about how we support our community in our Report to Our Community.

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We are seeing record high temperatures in Greater Louisville already this spring. These early hot days mean you can get caught off guard by heat-related illnesses, such as dehydration, heat cramps, heat exhaustion and heat [...]

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Veterans can get urgent care with Norton Healthcare under VA Mission Act

Under the VA Mission Act of 2018, eligible U.S. veterans now are able to get treatment for minor injuries and illnesses such as colds, sore throats and minor skin infections at urgent care clinics through […]

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Patient navigator Karen Allen educates patients and learns from them too

Karen Allen, R.N., oncology patient navigator for Norton Cancer Institute, sees the patient navigator role as a “bridge across the canyon of uncertainty” for patients who are newly diagnosed with cancer. “I imagine my family […]

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That fabulous handbag may be causing pain and damage to your body

You have a thing for bags. The bigger the better, right? Sure, a big, fabulous bag might be able to hold everything you want to carry with you, but all that extra baggage is doing […]

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Easy fish tacos recipe

Be ready to impress with this delicious, easy recipe. Want to make it even easier? Buy pre-seasoned or battered frozen fish and just heat in the oven or air fryer.  Enjoy! Easy fish tacos 1 […]

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