Company Culture | Norton Healthcare Louisville, Ky.

Company Culture

Our mission, vision and values serve as a foundation to our organizational culture. They also are part of the Norton Way — a roadmap to delivering a positive Norton Experience for patients, staff and our community.

The Norton Way is how we do business. It aligns with our mission and our commitment to be the friendliest, safest and easiest to use health care system in the region.

When you join the Norton family, our organization makes the following promises to you:

  • Competitive pay and benefits
  • A workplace that is founded on our mission, vision and values
  • Leaders committed to a culture of trust, clarity and teamwork
  • Meaningful work that makes a difference
  • Recognition for a job well done
  • The opportunity to shape your future through education and professional growth

We have certain expectations of our staff as part of the Norton Way:

  • Commit to provide safe care.
  • Live our mission and values every day.
  • Practice 200 percent accountability.
  • Provide great human interactions to patients, guests and co-workers.
  • Treat all patients, guests and co-workers with respect.

Norton Healthcare has been a trusted name in health care since 1886. Our more than 14,500 employees play a role in some 2 million patient encounters each year. Regardless of your job or location within our health care system, you’ll be using your gifts and talents to provide direct care for our patients or support those who do.

Employee Resources Groups

Norton Healthcare has five employee resource groups (ERGs) that empower employees to make a difference within our organization and community. Through executive leadership support, each ERG supports a unique mission with a singular focus: to improve patient care, the employee experience and community benefit.

Learn more about ERGs

Community Outreach

Norton Healthcare is committed to meeting the health care needs of our community through service and financial support. Learn more about how we support our community in our Report to Our Community.

NortonCares.com

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Norton Healthcare named to 2020 list of 100 Best Places to Work in IT

For the second year in a row, Norton Healthcare has been named seventh nationally — and the highest in Kentucky — among large organizations (5,000-plus U.S. employees) on the Best Places to Work in IT […]

Read Full Story

Gaining skills on the job to rise from entry-level receptionist to office coordinator

Rachel Sheffield started as an entry-level receptionist at a primary care practice. With the help of a 12-week training program, she’s now the office coordinator of a busy urgent care center. Rachel participated in Norton […]

Read Full Story

Bringing Victory home: Employee benefit helps local couple adopt

Since she was a child, Jenni Haynes, P.T., CLT, wanted to adopt a baby girl from overseas. That dream became reality in April 2018. Jenni and her husband adopted a 2-year-old girl from China who […]

Read Full Story

A young nurse’s gratitude during a trying time

Sarah Cohron, R.N., is a new nurse at Norton Hospital. Her letter to Norton Healthcare President and CEO Russell F. Cox: Dear Russ, My name is Sarah Cohron, and I am a 23-year-old new graduate […]

Read Full Story

A little thoughtfulness on a snowy day goes a long way

On a snowy day this winter, staff members at Norton Women’s & Children’s Hospital were amazed to come out of work and find their windshield wipers propped up to prevent freezing. The mysterious superhero? Willma […]

Read Full Story
Related Stories

Norton Healthcare named to 2020 list of 100 Best Places to Work in IT

For the second year in a row, Norton Healthcare has been named seventh nationally — and the highest in Kentucky — among large organizations (5,000-plus U.S. employees) on the Best Places to Work in IT […]

Read Full Story

Gaining skills on the job to rise from entry-level receptionist to office coordinator

Rachel Sheffield started as an entry-level receptionist at a primary care practice. With the help of a 12-week training program, she’s now the office coordinator of a busy urgent care center. Rachel participated in Norton […]

Read Full Story

Bringing Victory home: Employee benefit helps local couple adopt

Since she was a child, Jenni Haynes, P.T., CLT, wanted to adopt a baby girl from overseas. That dream became reality in April 2018. Jenni and her husband adopted a 2-year-old girl from China who […]

Read Full Story

A young nurse’s gratitude during a trying time

Sarah Cohron, R.N., is a new nurse at Norton Hospital. Her letter to Norton Healthcare President and CEO Russell F. Cox: Dear Russ, My name is Sarah Cohron, and I am a 23-year-old new graduate […]

Read Full Story

A little thoughtfulness on a snowy day goes a long way

On a snowy day this winter, staff members at Norton Women’s & Children’s Hospital were amazed to come out of work and find their windshield wipers propped up to prevent freezing. The mysterious superhero? Willma […]

Read Full Story

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