Company Culture | Norton Healthcare Louisville, Ky.

Company Culture

Our mission, vision and values serve as a foundation to our organizational culture. They also are part of the Norton Way — a roadmap to delivering a positive Norton Experience for patients, staff and our community.

The Norton Way is how we do business. It aligns with our mission and our commitment to be the friendliest, safest and easiest to use health care system in the region.

When you join the Norton family, our organization makes the following promises to you:

  • Competitive pay and benefits
  • A workplace that is founded on our mission, vision and values
  • Leaders committed to a culture of trust, clarity and teamwork
  • Meaningful work that makes a difference
  • Recognition for a job well done
  • The opportunity to shape your future through education and professional growth

We have certain expectations of our staff as part of the Norton Way:

  • Commit to provide safe care.
  • Live our mission and values every day.
  • Practice 200 percent accountability.
  • Provide great human interactions to patients, guests and co-workers.
  • Treat all patients, guests and co-workers with respect.

Norton Healthcare has been a trusted name in health care since 1886. Our more than 14,500 employees play a role in some 2 million patient encounters each year. Regardless of your job or location within our health care system, you’ll be using your gifts and talents to provide direct care for our patients or support those who do.

Employee Resources Groups

Norton Healthcare has five employee resource groups (ERGs) that empower employees to make a difference within our organization and community. Through executive leadership support, each ERG supports a unique mission with a singular focus: to improve patient care, the employee experience and community benefit.

Learn more about ERGs

Community Outreach

Norton Healthcare is committed to meeting the health care needs of our community through service and financial support. Learn more about how we support our community in our Report to Our Community.

NortonCares.com

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More than 10 years of participation in fundraising events merits recognition

Gene Gruver ensures that patients, guests and staff have access to food and beverages nearly around the clock at Norton Healthcare’s cafeterias and bistros. Gene is system director, food services, but his commitment goes far […]

Read Full Story

Norton Audubon Hospital nurse helps unconscious passenger on flight

While relaxing on a flight to California in May, Stacy Low​e, R.N., an operating room nurse at Norton Audubon Hospital, was needed to save the life of a passenger who was unconscious and showing no […]

Read Full Story

Nurses arrange Louisville Cardinals men’s basketball visit for cancer patient

Jeremiah Howe’s last wish was to go to Louisville Cardinals basketball game. With advanced cancer, he needed to remain in the hospital for care. But the nursing team at Norton Hospital started working their contacts […]

Read Full Story

Continuing to serve 50 years after Vietnam

Fifty years after returning from Vietnam, veteran Tim Johnson continues to find purpose in serving. Tim is a senior developer in Norton Healthcare’s information services department. He recently marked the 50-year anniversary of his return […]

Read Full Story

50-year employee never saw a reason to leave

Norton Audubon Hospital has evolved over the decades, called by different names and providing care at various sites in Louisville, but one woman has remained constant. Last year, Cecilia Heitkamper, environmental associate, marked her 50th […]

Read Full Story
Related Stories

More than 10 years of participation in fundraising events merits recognition

Gene Gruver ensures that patients, guests and staff have access to food and beverages nearly around the clock at Norton Healthcare’s cafeterias and bistros. Gene is system director, food services, but his commitment goes far […]

Read Full Story

Norton Audubon Hospital nurse helps unconscious passenger on flight

While relaxing on a flight to California in May, Stacy Low​e, R.N., an operating room nurse at Norton Audubon Hospital, was needed to save the life of a passenger who was unconscious and showing no […]

Read Full Story

Nurses arrange Louisville Cardinals men’s basketball visit for cancer patient

Jeremiah Howe’s last wish was to go to Louisville Cardinals basketball game. With advanced cancer, he needed to remain in the hospital for care. But the nursing team at Norton Hospital started working their contacts […]

Read Full Story

Continuing to serve 50 years after Vietnam

Fifty years after returning from Vietnam, veteran Tim Johnson continues to find purpose in serving. Tim is a senior developer in Norton Healthcare’s information services department. He recently marked the 50-year anniversary of his return […]

Read Full Story

50-year employee never saw a reason to leave

Norton Audubon Hospital has evolved over the decades, called by different names and providing care at various sites in Louisville, but one woman has remained constant. Last year, Cecilia Heitkamper, environmental associate, marked her 50th […]

Read Full Story

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