Company Culture | Norton Healthcare Louisville, Ky.

Company Culture

Our mission, vision and values serve as a foundation to our organizational culture. They also are part of the Norton Way — a roadmap to delivering a positive Norton Experience for patients, staff and our community.

The Norton Way is how we do business. It aligns with our mission and our commitment to be the friendliest, safest and easiest to use health care system in the region.

When you join the Norton family, our organization makes the following promises to you:

  • Competitive pay and benefits
  • A workplace that is founded on our mission, vision and values
  • Leaders committed to a culture of trust, clarity and teamwork
  • Meaningful work that makes a difference
  • Recognition for a job well done
  • The opportunity to shape your future through education and professional growth

We have certain expectations of our staff as part of the Norton Way:

  • Commit to provide safe care.
  • Live our mission and values every day.
  • Practice 200 percent accountability.
  • Provide great human interactions to patients, guests and co-workers.
  • Treat all patients, guests and co-workers with respect.

Norton Healthcare has been a trusted name in health care since 1886. Our more than 14,500 employees play a role in some 2 million patient encounters each year. Regardless of your job or location within our health care system, you’ll be using your gifts and talents to provide direct care for our patients or support those who do.

Employee Resources Groups

Norton Healthcare has five employee resource groups (ERGs) that empower employees to make a difference within our organization and community. Through executive leadership support, each ERG supports a unique mission with a singular focus: to improve patient care, the employee experience and community benefit.

Learn more about ERGs

Community Outreach

Norton Healthcare is committed to meeting the health care needs of our community through service and financial support. Learn more about how we support our community in our Report to Our Community.

NortonCares.com

La Señora del Norton: Serving as a bridge to Louisville’s Latinx community

Janet Farfan says that when she’s out shopping at one of the many Latin supermarkets in town, she gets recognized as “La Señora del Norton” — loosely translated to “The Norton Lady.” She’s earned the moniker […]

Read Full Story

Education, career opportunities and no tuition

Faith Hamilton was already a Metropolitan College student studying in a health care field last fall when she learned of, and enrolled in, a new education option — the Norton Healthcare-UPS Health Care Career Tracks […]

Read Full Story

Norton Healthcare recognized for its outstanding worksite wellness program a second time

Norton Healthcare has been awarded an honorable mention for the C. Everett Koop National Health Awards. Twelve programs were considered for the award this year and of those, there was one Winner and four Honorable […]

Read Full Story

Application deadline nearing for nurse apprenticeships

Norton Healthcare is now taking applications for the next Student Nurse Apprenticeship Program (SNAP) cohort. Students set to graduate December 2021 through June 2022 need to apply by Oct. 1, 2020. The program is designed […]

Read Full Story

Norton Healthcare facilities earn ‘LGBTQ Healthcare Equality Leader’ designations for third year in a row

Norton Healthcare’s five hospitals and Norton Cancer Institute have been named LGBTQ Healthcare Equality Leaders by the Human Rights Campaign Foundation for the third year in a row. “Norton Healthcare was founded on a mission […]

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La Señora del Norton: Serving as a bridge to Louisville’s Latinx community

Janet Farfan says that when she’s out shopping at one of the many Latin supermarkets in town, she gets recognized as “La Señora del Norton” — loosely translated to “The Norton Lady.” She’s earned the moniker […]

Read Full Story

Education, career opportunities and no tuition

Faith Hamilton was already a Metropolitan College student studying in a health care field last fall when she learned of, and enrolled in, a new education option — the Norton Healthcare-UPS Health Care Career Tracks […]

Read Full Story

Norton Healthcare recognized for its outstanding worksite wellness program a second time

Norton Healthcare has been awarded an honorable mention for the C. Everett Koop National Health Awards. Twelve programs were considered for the award this year and of those, there was one Winner and four Honorable […]

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Norton Healthcare facilities earn ‘LGBTQ Healthcare Equality Leader’ designations for third year in a row

Norton Healthcare’s five hospitals and Norton Cancer Institute have been named LGBTQ Healthcare Equality Leaders by the Human Rights Campaign Foundation for the third year in a row. “Norton Healthcare was founded on a mission […]

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