Company Culture | Norton Healthcare Louisville, Ky.

Company Culture

Our mission, vision and values serve as a foundation to our organizational culture. They also are part of the Norton Way — a roadmap to delivering a positive Norton Experience for patients, staff and our community.

The Norton Way is how we do business. It aligns with our mission and our commitment to be the friendliest, safest and easiest to use health care system in the region.

When you join the Norton family, our organization makes the following promises to you:

  • Competitive pay and benefits
  • A workplace that is founded on our mission, vision and values
  • Leaders committed to a culture of trust, clarity and teamwork
  • Meaningful work that makes a difference
  • Recognition for a job well done
  • The opportunity to shape your future through education and professional growth

We have certain expectations of our staff as part of the Norton Way:

  • Commit to provide safe care.
  • Live our mission and values every day.
  • Practice 200 percent accountability.
  • Provide great human interactions to patients, guests and co-workers.
  • Treat all patients, guests and co-workers with respect.

Norton Healthcare has been a trusted name in health care since 1886. Our more than 14,500 employees play a role in some 2 million patient encounters each year. Regardless of your job or location within our health care system, you’ll be using your gifts and talents to provide direct care for our patients or support those who do.

Employee Resources Groups

Norton Healthcare has five employee resource groups (ERGs) that empower employees to make a difference within our organization and community. Through executive leadership support, each ERG supports a unique mission with a singular focus: to improve patient care, the employee experience and community benefit.

Learn more about ERGs

Community Outreach

Norton Healthcare is committed to meeting the health care needs of our community through service and financial support. Learn more about how we support our community in our Report to Our Community.

NortonCares.com

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Veteran uses military experience to build team atmosphere

Leaning on his 24 years of service in the U.S. Army, Raymond Martineau takes a team approach to security training at Norton Healthcare. “Your job may be done, but someone else might need help. Helping […]

Read Full Story

Meet Shanae Dale, a ‘shining star and breath of fresh air’

Shanae Dale’s team members at Norton Healthcare describe her as a “shining star and a breath of fresh air.” Shanae is a manager in Norton Healthcare’s managed care department and is known for being helpful […]

Read Full Story

Celebrating a nursing trailblazer

Flora Ponder didn’t always plan to become a nurse. In fact, nursing was her second choice when she filled out a career interest form as a senior at Central High School. Upon seeing her first […]

Read Full Story

Nurse and U.S. Army Capt. Olivia Benzing

Limited showers, hot conditions and food with a 10-year shelf life sometimes can have Capt. Olivia Benzing, R.N., wondering about her decision to serve in the U.S. Army Reserve. Then she remembers. “It’s something I […]

Read Full Story

2 Norton Healthcare employees nominated as Black Achievers

Norton Healthcare has nominated two employees for the YMCA of Greater Louisville’s Black Achievers Awards Celebration on Saturday, Feb. 22. The nominees are both members of Synergy, Norton Healthcare’s African American employee resource group, and […]

Read Full Story
Related Stories

Veteran uses military experience to build team atmosphere

Leaning on his 24 years of service in the U.S. Army, Raymond Martineau takes a team approach to security training at Norton Healthcare. “Your job may be done, but someone else might need help. Helping […]

Read Full Story

Meet Shanae Dale, a ‘shining star and breath of fresh air’

Shanae Dale’s team members at Norton Healthcare describe her as a “shining star and a breath of fresh air.” Shanae is a manager in Norton Healthcare’s managed care department and is known for being helpful […]

Read Full Story

Celebrating a nursing trailblazer

Flora Ponder didn’t always plan to become a nurse. In fact, nursing was her second choice when she filled out a career interest form as a senior at Central High School. Upon seeing her first […]

Read Full Story

Nurse and U.S. Army Capt. Olivia Benzing

Limited showers, hot conditions and food with a 10-year shelf life sometimes can have Capt. Olivia Benzing, R.N., wondering about her decision to serve in the U.S. Army Reserve. Then she remembers. “It’s something I […]

Read Full Story

2 Norton Healthcare employees nominated as Black Achievers

Norton Healthcare has nominated two employees for the YMCA of Greater Louisville’s Black Achievers Awards Celebration on Saturday, Feb. 22. The nominees are both members of Synergy, Norton Healthcare’s African American employee resource group, and […]

Read Full Story

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