Norton Community Medical Associates – La Clínica Preston, Norton Healthcare’s first 100% bilingual practice, will open in Okolona specifically to serve Louisville’s Latinx community and families.
Accessing health care is a right for everyone, and Norton Healthcare is committed to making it easier for Spanish-speakers in the Louisville area.
Other resources for care
Spanish-speaking representatives at the Norton Healthcare Access Center can help connect you with a primary care provider or vaccine clinic. Bilingual providers are available at several pediatric and adult primary care offices. Call (502) 861-4645 to reach a Spanish-speaker.
Norton Healthcare Mobile Prevention Centers offer health screenings in convenient community locations with staff members who speak Spanish. Schedule an appointment at NortonScreenings.com or call (502) 899-6842 for a Spanish-speaking representative.
Norton Community Medical Associates – La Clínica Preston will be located at 7926 Preston Highway, Suite 103, Louisville, Kentucky.
Norton Community Medical Associates – La Clínica Preston, Norton Healthcare’s first 100% bilingual practice, will open in Okolona with staff and providers who understand the unique concerns of Louisville’s Latinx community and families.
Though translation services have always been available at Norton Healthcare facilities, an office equipped with trusted employees who bridge language and culture gaps is a way to improve care for the growing Latinx community.
“As members of the Latinx community ourselves, our dedicated staff understands the challenges and pressures these patients face around the language barrier,” said Juan G. Polo, M.D., internal medicine physician, who will see patients in the new office. “Anxiety and depression are common in this population, but we feel that by establishing trust through meaningful, culturally sensitive connections, we can better serve these patients.”
Liduvina Portillo, APRN, will be a nurse practitioner and family medicine provider at La Clínica Preston. She hopes to better connect with patients on a cultural level as someone who understands the stresses around legal status and navigating barriers to getting primary and specialty care.
“By opening a practice based in the Hispanic community, patients will be more comfortable in seeking out and establishing care with a trusting provider who understands their culture and language,” Liduvina said. “Now they can truly focus on their overall health and well-being. The ultimate goal is to improve health outcomes.”