Lori M Scales, MD
Pediatrics
Internal Medicine
About
Biography/ Philosophy of Care
Locations
- Norton Community Medical Associates - Mt. Washington
- 300 High Point Court, Mount Washington, KY 40047
- Get Directions
- phone: 502-955-6129
- fax: 502-955-8161
Expertise
Education
University of Louisville School of Medicine
Medical Education, Doctor of Medicine, 1999Board Certifications
Internal Medicine
American Board of Internal Medicine, 2003Pediatrics
American Board of Pediatrics, 2003Insurance
- Aetna
- Aetna Better Health of Kentucky
- Aetna Medicare Advantage
- Anthem
- Anthem Indiana Medicaid(Indiana MCO)
- Anthem Kentucky Medicaid(Kentucky MCO)
- Anthem Medi-Blue
- Anthem Medi-Blue Medicare Advantage(DSNP)
- Anthem Pathway
- Anthem Pathway Transition
- CareSource Indiana
- CareSource Marketplace
- Cigna
- Encore Health Network
- Humana
- Humana Community HMO
- Humana Gold HMO
- Humana Healthy Horizons
- Humana Medicaid
- Indiana Medicaid
- Kentucky Medicaid
- Kentucky Workers Comp
- MD-Wise (Indiana MCO)
- Medicare
- MHS (Indiana MCO)
- MHS Allwell
- MHS ambetter Indiana
- Multiplan
- Optum - VA CCN
- Optum- URN
- Passport (Kentucky MCO)
- Passport Advantage
- Passport Marketplace
- Sagamore
- SIHO (Southern Indiana Health Operations/Organization)
- SIHO Marketplace (IN Exchange)
- SIHO One
- Tricare Healthnet
- United Healthcare
- United Healthcare Community MCO
- United Medicare Advantage
- Wellcare
- Wellcare-Ambetter
- Wellcare-Medicaid
- Wellcare-Medicare
- Wellpath INCARCERATED POPULATION
Reviews
5 of 5 stars
310 Ratings, 106 ReviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- 5 out of 5 starsReviewed on 2/27/2024
Dr. Scales is always thorough and explains things very well so that I understand.
- 5 out of 5 starsReviewed on 2/23/2024
Best of the best
- 5 out of 5 starsReviewed on 2/23/2024
Very professional
- 5 out of 5 starsReviewed on 2/23/2024
Best Dr in the world been seeing Dr Scales for over 15 years
- 5 out of 5 starsReviewed on 2/17/2024
Dr. Scales always listens and explains rains for things.
- 5 out of 5 starsReviewed on 2/15/2024
Dr.Scales and staff were fantastic. I was very pleased with Dr. Scales, her nurse and all the staff. Very nice!!
- 5 out of 5 starsReviewed on 2/12/2024
I love coming to this office and having this knowledgeable doctor help me with my diabetes and thyroid. She listens and always has a solution. I feel she cares about my entire wellbeing.
- 5 out of 5 starsReviewed on 2/9/2024
This is my local & long time health care providers...very happy with everyone at this practice.
- 5 out of 5 starsReviewed on 2/8/2024
Dr. Scales is very compassionate and empathetic.
- 5 out of 5 starsReviewed on 2/2/2024
I have seen Dr Scales for 12 years; She has always been very kind, efficient, and helpful.
- 5 out of 5 starsReviewed on 1/29/2024
She is a good doctor
- 5 out of 5 starsReviewed on 1/16/2024
GIVE DOCTOR SCALES A RAISE! SHE IS THE BEST!!!!!
- 5 out of 5 starsReviewed on 1/14/2024
EXCELLENT DOCTOR
- 5 out of 5 starsReviewed on 12/29/2023
Dr Scales is the best. Always takes time to take care of me and listen.
- 5 out of 5 starsReviewed on 12/29/2023
Always great
- 5 out of 5 starsReviewed on 12/28/2023
Dr. Scales listens compassionately. She really cares about my health. I appreciate her so much.
- 5 out of 5 starsReviewed on 12/28/2023
The whole team was great! All my concerns were addressed!
- 5 out of 5 starsReviewed on 12/25/2023
Dr. Scales listens, offers support and is knowledgeable
- 5 out of 5 starsReviewed on 12/22/2023
Dr. Scales and her staff are always thorough. Im very satisfied with them.
- 5 out of 5 starsReviewed on 12/18/2023
Dr.Scales is an excellent doctor.
- 5 out of 5 starsReviewed on 12/15/2023
The best
- 5 out of 5 starsReviewed on 12/15/2023
Highly recommend
- 5 out of 5 starsReviewed on 12/10/2023
Great care given
- 5 out of 5 starsReviewed on 12/10/2023
Good service and good staff
- 5 out of 5 starsReviewed on 12/6/2023
Dr Scales is a wonderful Dr and theirs not a thing more I can say.
- 5 out of 5 starsReviewed on 12/2/2023
I think she is great Doctor
- 5 out of 5 starsReviewed on 11/25/2023
Dr. Scales is a wonderful physician, my whole family sees her, trusts her and loves her.
- 5 out of 5 starsReviewed on 11/24/2023
Dr.Scales is a great doctor. She listens to me and explains things to me in a way that I can understand. She goes above and beyond any other doctor or specialist that I have seen.
- 5 out of 5 starsReviewed on 11/20/2023
Dr. Scales provides the best medical care you could ask for in a doctor. She's a great listener, patient, knowledgeable, & always encourages proactive measures for your best health.
- 5 out of 5 starsReviewed on 11/20/2023
The staff at Norton's Mt. Washington office are GREAT. They are all friendly, greets you with a smile and when leaving tell you to have a nice day. Dr. Lori Scales is top notch physician and really takes her time to talk with you and not at you. She is someone I feel I can trust and cares about my overall health and welfare.
- 5 out of 5 starsReviewed on 11/19/2023
Dr. Scales is fantastic and I'm so happy she is my Doctor.
- 5 out of 5 starsReviewed on 11/19/2023
Dr. Scales is the best doctor that I have ever seen. She is very compassionate and listens to everything that I have to say intently. I have an autoimmune disease that there is not any cures for so that we can only treat the symptoms. I feel that she is a great partner with me in doing as much as she can to improve my health.
- 5 out of 5 starsReviewed on 11/17/2023
Doctor Scales is amazing
- 5 out of 5 starsReviewed on 11/16/2023
Dr.Scales and her staff are the best at being in tune with my medical concerns and I am very satisfied with the whole staff.
- 5 out of 5 starsReviewed on 11/13/2023
I wish I had Dr. Scales for my whole family. She is a real asset to Nortons
- 5 out of 5 starsReviewed on 11/10/2023
Always professional and concerned.
- 5 out of 5 starsReviewed on 11/8/2023
Friendly staff, great Doctor!
- 5 out of 5 starsReviewed on 11/7/2023
The person that signed me in even new my name and Dr Scales is the best
- 5 out of 5 starsReviewed on 11/6/2023
Dr. Scales is great
- 5 out of 5 starsReviewed on 10/31/2023
Dr.Scales is great
- 5 out of 5 starsReviewed on 10/30/2023
Dr. Scales is my favorite health care professional.
- 5 out of 5 starsReviewed on 10/23/2023
Dr. Scales is amazing. She is patient and knowledgeable. I wouldn't want to go anywhere else.
- 5 out of 5 starsReviewed on 10/22/2023
She is very good!
- 5 out of 5 starsReviewed on 10/19/2023
She is very good
- 5 out of 5 starsReviewed on 10/19/2023
Because of COVID, I had not been in for annual wellness exam for three years! I didn't realize it had been so long. Dr. Scales spent a good amount of time with me, patiently listening and addressing the various changes and concerns that I had. It was the most attentive visit I've ever had with any doctor.
- 5 out of 5 starsReviewed on 10/19/2023
Lori Scales best physician I've ever had. Love her .
- 5 out of 5 starsReviewed on 10/18/2023
Dr.Scales is the best,she always is on top of my medical issues and is always very polite .Her medical assistant was very nice and on top of things.
- 5 out of 5 starsReviewed on 10/12/2023
Dr. Scales always goes above and beyond for us, we love seeing her and appreciate how professional and knowledgeable she truly is.
- 5 out of 5 starsReviewed on 10/10/2023
Very understanding intelligent
- 5 out of 5 starsReviewed on 10/7/2023
After hour on staff not reliable and computer glitches with pharmacy and Dr office computer.
- 5 out of 5 starsReviewed on 10/2/2023
I'm always listen to and things are explained to me where I can understand and she's never in a rush to get it over with.
- 5 out of 5 starsReviewed on 9/25/2023
Dr Scales is the best
- 5 out of 5 starsReviewed on 9/23/2023
Dr. Scales DESERVES a RAISE!
- 5 out of 5 starsReviewed on 9/18/2023
She's always very honest and if she doesn't know something she will research it for me.
- 5 out of 5 starsReviewed on 9/15/2023
Great staff
- 5 out of 5 starsReviewed on 9/14/2023
Attentive to my questions and concerns.
- 5 out of 5 starsReviewed on 9/12/2023
It's always a nice visit to see Dr Scales
- 5 out of 5 starsReviewed on 9/7/2023
Excellent
- 5 out of 5 starsReviewed on 9/7/2023
Dr Scales is amazing, truly cares about her patients
- 5 out of 5 starsReviewed on 9/1/2023
Great provider and staff
- 5 out of 5 starsReviewed on 8/30/2023
Love My Dr.
- 5 out of 5 starsReviewed on 8/28/2023
She's the best she knows what's best for me. I trust her with my care
- 5 out of 5 starsReviewed on 8/26/2023
Dr. Scales is an excellent doctor, takes time to listen and very courteous..I have been going to her for years.
- 5 out of 5 starsReviewed on 8/25/2023
Dr scales is wonderful
- 5 out of 5 starsReviewed on 8/22/2023
Dr Scales is Friendly and professional
- 5 out of 5 starsReviewed on 8/18/2023
No complaints excellent
- 5 out of 5 starsReviewed on 8/18/2023
Dr Lori scales is great
- 5 out of 5 starsReviewed on 8/14/2023
Best Doctor in the world
- 5 out of 5 starsReviewed on 8/13/2023
Dr. Scales is the most compassionate and caring doctor that I have ever been to. She listens to what I have to say and explains things in a way that I understand.
- 5 out of 5 starsReviewed on 8/11/2023
I have been seeing Dr Lori Scales for more than 15 years and she is the best of the best.
- 5 out of 5 starsReviewed on 8/9/2023
I've been coming to this location for a number of years. I drive further to to location because of the service.
- 5 out of 5 starsReviewed on 8/7/2023
I LOVE Dr. Scales! She has been my provider for more than 20 years! She is fantastic!
- 5 out of 5 starsReviewed on 8/7/2023
Dr. Scales is excellent.
- 5 out of 5 starsReviewed on 8/6/2023
Even though Dr. Scales had been extremely busy with other sick patients, she took time to talk with me about my concerns. She's very kind and helpful.
- 5 out of 5 starsReviewed on 8/5/2023
Very good care
- 5 out of 5 starsReviewed on 8/4/2023
I was very pleased with my visit
- 5 out of 5 starsReviewed on 8/4/2023
ove her bunches
- 5 out of 5 starsReviewed on 8/3/2023
Dr. Scales is an effective and effective physician with excellent interpersonal skills.
- 5 out of 5 starsReviewed on 8/1/2023
Dr. Scales is a Superior doctor and person. I hope she never leaves this practice.
- 5 out of 5 starsReviewed on 8/1/2023
Very caring and considerate and knowledgeable.
- 5 out of 5 starsReviewed on 7/31/2023
Dr. Lori Scales is a great doctor and I would recommend her to anyone.
- 5 out of 5 starsReviewed on 7/31/2023
Best doctor ever!!
- 5 out of 5 starsReviewed on 7/31/2023
Dr. Scales always listens to what you have to say, I am very lucky to have her has my family doctor
- 5 out of 5 starsReviewed on 7/28/2023
Dr. Scales is very knowledgeable and attentive. I worried I was taking too much of her time since I had several questions I needed addressed. She assured me it was fine and did not attempt to rush me through
- 5 out of 5 starsReviewed on 7/28/2023
Dr. Scales is an excellent physician. She has been our primary care doctor since she opened her practice. She has seen me through the death of my husband and multiple surgeries. I truly value her expertise and friendship.
- 5 out of 5 starsReviewed on 7/25/2023
Best of the best.
- 5 out of 5 starsReviewed on 7/25/2023
Dr. Scales and her team have always taken great care of me and my mother! The lab person Sherry almost always get my bloodwork on the first stick. I am a very hard stick, and she patiently takes the time to ask me questions and find the best place to draw labs.
- 5 out of 5 starsReviewed on 7/18/2023
Very good Dr. She always provides excellent care to me.
- 5 out of 5 starsReviewed on 7/10/2023
Dr scales is the best
- 5 out of 5 starsReviewed on 7/2/2023
I was blessed that Dr.Scales took me as a new patient.
- 5 out of 5 starsReviewed on 6/29/2023
Dr. Scales always greets you in a kind and friendly manner. She gives 100% her attention to me while in the office. She makes you feel important to her as well.I have no
- 5 out of 5 starsReviewed on 6/29/2023
She does a great job
- 5 out of 5 starsReviewed on 6/29/2023
Best GP going
- 5 out of 5 starsReviewed on 6/28/2023
She is a very thorough and knowledgeable physician and knows all about all my health issues I think she's the very best
- 5 out of 5 starsReviewed on 6/28/2023
I'm very blessed to have Dr. Scales as my doctor. I love the whole staff at Mt Washington. They all take very good care of me!
- 5 out of 5 starsReviewed on 6/27/2023
Love Dr. Scales! She is so caring.
- 5 out of 5 starsReviewed on 6/27/2023
She is the best doctor I have visited in the Norton network.
- 5 out of 5 starsReviewed on 6/27/2023
Dr. SCALES IS GREAT
- 5 out of 5 starsReviewed on 5/9/2023
I always have pleasant visits.l
- 5 out of 5 starsReviewed on 5/6/2023
Scales is great
- 5 out of 5 starsReviewed on 5/6/2023
I love Dr Scales! She truly listens to my concerns re my health! She explains everything completely and in a way I feel like I understand everything we have discussed. I always recommend her to my family and friends.
- 5 out of 5 starsReviewed on 5/5/2023
She is very good.
- 5 out of 5 starsReviewed on 4/28/2023
Excellent
- 5 out of 5 starsReviewed on 4/28/2023
Dr Scales is such an amazing physician and definitely a blessing to me!!!
- 5 out of 5 starsReviewed on 4/28/2023
I couldn't imagine seeing any other doctor. She is great! I'm not big on needles but I needed blood drawn and Dr Scales had Diana draw it knowing she is gentle and she was awesome. Dr Scales and Diana are great! Give them both a raise!!!
- 5 out of 5 starsReviewed on 4/25/2023
Best of the best