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Lori M Scales

Lori M Scales, MD

Pediatrics

Internal Medicine

Ages Seen

  • Pediatrics
  • Teenagers
  • Adults

Languages

  • English

Gender

Female

About

Biography/ Philosophy of Care

Locations

  1. Norton Community Medical Associates - Mt. Washington

    Expertise

    Education

    University of Louisville School of Medicine

    Medical Education, Doctor of Medicine, 1999

    Board Certifications

    Internal Medicine

    American Board of Internal Medicine, 2003

    Pediatrics

    American Board of Pediatrics, 2003

    Insurance

    Please contact the practice directly to confirm your health plan is in network.
    Search plans
    • Aetna
    • Aetna Better Health of Kentucky
    • Aetna Medicare Advantage
    • Anthem
    • Anthem Indiana Medicaid(Indiana MCO)
    • Anthem Kentucky Medicaid(Kentucky MCO)
    • Anthem Medi-Blue
    • Anthem Medi-Blue Medicare Advantage(DSNP)
    • Anthem Pathway
    • Anthem Pathway Transition
    • CareSource Indiana
    • CareSource Marketplace
    • Cigna
    • Encore Health Network
    • Humana
    • Humana Community HMO
    • Humana Gold HMO
    • Humana Healthy Horizons
    • Humana Medicaid
    • Indiana Medicaid
    • Kentucky Medicaid
    • Kentucky Workers Comp
    • MD-Wise (Indiana MCO)
    • Medicare
    • MHS (Indiana MCO)
    • MHS Allwell
    • MHS ambetter Indiana
    • Multiplan
    • Optum - VA CCN
    • Optum- URN
    • Passport (Kentucky MCO)
    • Passport Advantage
    • Passport Marketplace
    • Sagamore
    • SIHO (Southern Indiana Health Operations/Organization)
    • SIHO Marketplace (IN Exchange)
    • SIHO One
    • Tricare Healthnet
    • United Healthcare
    • United Healthcare Community MCO
    • United Medicare Advantage
    • Wellcare
    • Wellcare-Ambetter
    • Wellcare-Medicaid
    • Wellcare-Medicare
    • Wellpath INCARCERATED POPULATION

    Reviews

    5 of 5 stars

    310 Ratings, 106 Reviews

    The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

    Provider expl in way you understand
    Average provider Provider expl in way you understand rating 5 out of 5 stars
    Provider listen carefully to you
    Average provider Provider listen carefully to you rating 5 out of 5 stars
    Give easy to understand instruction
    Average provider Give easy to understand instruction rating 5 out of 5 stars
    Know important info medical history
    Average provider Know important info medical history rating 5 out of 5 stars
    Show respect for what you say
    Average provider Show respect for what you say rating 5 out of 5 stars
    Spend enough time with you
    Average provider Spend enough time with you rating 5 out of 5 stars
    Rate provider 0-10
    Average provider Rate provider 0-10 rating 5 out of 5 stars
    Search reviews
      5 out of 5 stars
      Reviewed on 2/27/2024

      Dr. Scales is always thorough and explains things very well so that I understand.

      5 out of 5 stars
      Reviewed on 2/23/2024

      Best of the best

      5 out of 5 stars
      Reviewed on 2/23/2024

      Very professional

      5 out of 5 stars
      Reviewed on 2/23/2024

      Best Dr in the world been seeing Dr Scales for over 15 years

      5 out of 5 stars
      Reviewed on 2/17/2024

      Dr. Scales always listens and explains rains for things.

      5 out of 5 stars
      Reviewed on 2/15/2024

      Dr.Scales and staff were fantastic. I was very pleased with Dr. Scales, her nurse and all the staff. Very nice!!

      5 out of 5 stars
      Reviewed on 2/12/2024

      I love coming to this office and having this knowledgeable doctor help me with my diabetes and thyroid. She listens and always has a solution. I feel she cares about my entire wellbeing.

      5 out of 5 stars
      Reviewed on 2/9/2024

      This is my local & long time health care providers...very happy with everyone at this practice.

      5 out of 5 stars
      Reviewed on 2/8/2024

      Dr. Scales is very compassionate and empathetic.

      5 out of 5 stars
      Reviewed on 2/2/2024

      I have seen Dr Scales for 12 years; She has always been very kind, efficient, and helpful.

      5 out of 5 stars
      Reviewed on 1/29/2024

      She is a good doctor

      5 out of 5 stars
      Reviewed on 1/16/2024

      GIVE DOCTOR SCALES A RAISE! SHE IS THE BEST!!!!!

      5 out of 5 stars
      Reviewed on 1/14/2024

      EXCELLENT DOCTOR

      5 out of 5 stars
      Reviewed on 12/29/2023

      Dr Scales is the best. Always takes time to take care of me and listen.

      5 out of 5 stars
      Reviewed on 12/29/2023

      Always great

      5 out of 5 stars
      Reviewed on 12/28/2023

      Dr. Scales listens compassionately. She really cares about my health. I appreciate her so much.

      5 out of 5 stars
      Reviewed on 12/28/2023

      The whole team was great! All my concerns were addressed!

      5 out of 5 stars
      Reviewed on 12/25/2023

      Dr. Scales listens, offers support and is knowledgeable

      5 out of 5 stars
      Reviewed on 12/22/2023

      Dr. Scales and her staff are always thorough. Im very satisfied with them.

      5 out of 5 stars
      Reviewed on 12/18/2023

      Dr.Scales is an excellent doctor.

      5 out of 5 stars
      Reviewed on 12/15/2023

      The best

      5 out of 5 stars
      Reviewed on 12/15/2023

      Highly recommend

      5 out of 5 stars
      Reviewed on 12/10/2023

      Great care given

      5 out of 5 stars
      Reviewed on 12/10/2023

      Good service and good staff

      5 out of 5 stars
      Reviewed on 12/6/2023

      Dr Scales is a wonderful Dr and theirs not a thing more I can say.

      5 out of 5 stars
      Reviewed on 12/2/2023

      I think she is great Doctor

      5 out of 5 stars
      Reviewed on 11/25/2023

      Dr. Scales is a wonderful physician, my whole family sees her, trusts her and loves her.

      5 out of 5 stars
      Reviewed on 11/24/2023

      Dr.Scales is a great doctor. She listens to me and explains things to me in a way that I can understand. She goes above and beyond any other doctor or specialist that I have seen.

      5 out of 5 stars
      Reviewed on 11/20/2023

      Dr. Scales provides the best medical care you could ask for in a doctor. She's a great listener, patient, knowledgeable, & always encourages proactive measures for your best health.

      5 out of 5 stars
      Reviewed on 11/20/2023

      The staff at Norton's Mt. Washington office are GREAT. They are all friendly, greets you with a smile and when leaving tell you to have a nice day. Dr. Lori Scales is top notch physician and really takes her time to talk with you and not at you. She is someone I feel I can trust and cares about my overall health and welfare.

      5 out of 5 stars
      Reviewed on 11/19/2023

      Dr. Scales is fantastic and I'm so happy she is my Doctor.

      5 out of 5 stars
      Reviewed on 11/19/2023

      Dr. Scales is the best doctor that I have ever seen. She is very compassionate and listens to everything that I have to say intently. I have an autoimmune disease that there is not any cures for so that we can only treat the symptoms. I feel that she is a great partner with me in doing as much as she can to improve my health.

      5 out of 5 stars
      Reviewed on 11/17/2023

      Doctor Scales is amazing

      5 out of 5 stars
      Reviewed on 11/16/2023

      Dr.Scales and her staff are the best at being in tune with my medical concerns and I am very satisfied with the whole staff.

      5 out of 5 stars
      Reviewed on 11/13/2023

      I wish I had Dr. Scales for my whole family. She is a real asset to Nortons

      5 out of 5 stars
      Reviewed on 11/10/2023

      Always professional and concerned.

      5 out of 5 stars
      Reviewed on 11/8/2023

      Friendly staff, great Doctor!

      5 out of 5 stars
      Reviewed on 11/7/2023

      The person that signed me in even new my name and Dr Scales is the best

      5 out of 5 stars
      Reviewed on 11/6/2023

      Dr. Scales is great

      5 out of 5 stars
      Reviewed on 10/31/2023

      Dr.Scales is great

      5 out of 5 stars
      Reviewed on 10/30/2023

      Dr. Scales is my favorite health care professional.

      5 out of 5 stars
      Reviewed on 10/23/2023

      Dr. Scales is amazing. She is patient and knowledgeable. I wouldn't want to go anywhere else.

      5 out of 5 stars
      Reviewed on 10/22/2023

      She is very good!

      5 out of 5 stars
      Reviewed on 10/19/2023

      She is very good

      5 out of 5 stars
      Reviewed on 10/19/2023

      Because of COVID, I had not been in for annual wellness exam for three years! I didn't realize it had been so long. Dr. Scales spent a good amount of time with me, patiently listening and addressing the various changes and concerns that I had. It was the most attentive visit I've ever had with any doctor.

      5 out of 5 stars
      Reviewed on 10/19/2023

      Lori Scales best physician I've ever had. Love her .

      5 out of 5 stars
      Reviewed on 10/18/2023

      Dr.Scales is the best,she always is on top of my medical issues and is always very polite .Her medical assistant was very nice and on top of things.

      5 out of 5 stars
      Reviewed on 10/12/2023

      Dr. Scales always goes above and beyond for us, we love seeing her and appreciate how professional and knowledgeable she truly is.

      5 out of 5 stars
      Reviewed on 10/10/2023

      Very understanding intelligent

      5 out of 5 stars
      Reviewed on 10/7/2023

      After hour on staff not reliable and computer glitches with pharmacy and Dr office computer.

      5 out of 5 stars
      Reviewed on 10/2/2023

      I'm always listen to and things are explained to me where I can understand and she's never in a rush to get it over with.

      5 out of 5 stars
      Reviewed on 9/25/2023

      Dr Scales is the best

      5 out of 5 stars
      Reviewed on 9/23/2023

      Dr. Scales DESERVES a RAISE!

      5 out of 5 stars
      Reviewed on 9/18/2023

      She's always very honest and if she doesn't know something she will research it for me.

      5 out of 5 stars
      Reviewed on 9/15/2023

      Great staff

      5 out of 5 stars
      Reviewed on 9/14/2023

      Attentive to my questions and concerns.

      5 out of 5 stars
      Reviewed on 9/12/2023

      It's always a nice visit to see Dr Scales

      5 out of 5 stars
      Reviewed on 9/7/2023

      Excellent

      5 out of 5 stars
      Reviewed on 9/7/2023

      Dr Scales is amazing, truly cares about her patients

      5 out of 5 stars
      Reviewed on 9/1/2023

      Great provider and staff

      5 out of 5 stars
      Reviewed on 8/30/2023

      Love My Dr.

      5 out of 5 stars
      Reviewed on 8/28/2023

      She's the best she knows what's best for me. I trust her with my care

      5 out of 5 stars
      Reviewed on 8/26/2023

      Dr. Scales is an excellent doctor, takes time to listen and very courteous..I have been going to her for years.

      5 out of 5 stars
      Reviewed on 8/25/2023

      Dr scales is wonderful

      5 out of 5 stars
      Reviewed on 8/22/2023

      Dr Scales is Friendly and professional

      5 out of 5 stars
      Reviewed on 8/18/2023

      No complaints excellent

      5 out of 5 stars
      Reviewed on 8/18/2023

      Dr Lori scales is great

      5 out of 5 stars
      Reviewed on 8/14/2023

      Best Doctor in the world

      5 out of 5 stars
      Reviewed on 8/13/2023

      Dr. Scales is the most compassionate and caring doctor that I have ever been to. She listens to what I have to say and explains things in a way that I understand.

      5 out of 5 stars
      Reviewed on 8/11/2023

      I have been seeing Dr Lori Scales for more than 15 years and she is the best of the best.

      5 out of 5 stars
      Reviewed on 8/9/2023

      I've been coming to this location for a number of years. I drive further to to location because of the service.

      5 out of 5 stars
      Reviewed on 8/7/2023

      I LOVE Dr. Scales! She has been my provider for more than 20 years! She is fantastic!

      5 out of 5 stars
      Reviewed on 8/7/2023

      Dr. Scales is excellent.

      5 out of 5 stars
      Reviewed on 8/6/2023

      Even though Dr. Scales had been extremely busy with other sick patients, she took time to talk with me about my concerns. She's very kind and helpful.

      5 out of 5 stars
      Reviewed on 8/5/2023

      Very good care

      5 out of 5 stars
      Reviewed on 8/4/2023

      I was very pleased with my visit

      5 out of 5 stars
      Reviewed on 8/4/2023

      ove her bunches

      5 out of 5 stars
      Reviewed on 8/3/2023

      Dr. Scales is an effective and effective physician with excellent interpersonal skills.

      5 out of 5 stars
      Reviewed on 8/1/2023

      Dr. Scales is a Superior doctor and person. I hope she never leaves this practice.

      5 out of 5 stars
      Reviewed on 8/1/2023

      Very caring and considerate and knowledgeable.

      5 out of 5 stars
      Reviewed on 7/31/2023

      Dr. Lori Scales is a great doctor and I would recommend her to anyone.

      5 out of 5 stars
      Reviewed on 7/31/2023

      Best doctor ever!!

      5 out of 5 stars
      Reviewed on 7/31/2023

      Dr. Scales always listens to what you have to say, I am very lucky to have her has my family doctor

      5 out of 5 stars
      Reviewed on 7/28/2023

      Dr. Scales is very knowledgeable and attentive. I worried I was taking too much of her time since I had several questions I needed addressed. She assured me it was fine and did not attempt to rush me through

      5 out of 5 stars
      Reviewed on 7/28/2023

      Dr. Scales is an excellent physician. She has been our primary care doctor since she opened her practice. She has seen me through the death of my husband and multiple surgeries. I truly value her expertise and friendship.

      5 out of 5 stars
      Reviewed on 7/25/2023

      Best of the best.

      5 out of 5 stars
      Reviewed on 7/25/2023

      Dr. Scales and her team have always taken great care of me and my mother! The lab person Sherry almost always get my bloodwork on the first stick. I am a very hard stick, and she patiently takes the time to ask me questions and find the best place to draw labs.

      5 out of 5 stars
      Reviewed on 7/18/2023

      Very good Dr. She always provides excellent care to me.

      5 out of 5 stars
      Reviewed on 7/10/2023

      Dr scales is the best

      5 out of 5 stars
      Reviewed on 7/2/2023

      I was blessed that Dr.Scales took me as a new patient.

      5 out of 5 stars
      Reviewed on 6/29/2023

      Dr. Scales always greets you in a kind and friendly manner. She gives 100% her attention to me while in the office. She makes you feel important to her as well.I have no

      5 out of 5 stars
      Reviewed on 6/29/2023

      She does a great job

      5 out of 5 stars
      Reviewed on 6/29/2023

      Best GP going

      5 out of 5 stars
      Reviewed on 6/28/2023

      She is a very thorough and knowledgeable physician and knows all about all my health issues I think she's the very best

      5 out of 5 stars
      Reviewed on 6/28/2023

      I'm very blessed to have Dr. Scales as my doctor. I love the whole staff at Mt Washington. They all take very good care of me!

      5 out of 5 stars
      Reviewed on 6/27/2023

      Love Dr. Scales! She is so caring.

      5 out of 5 stars
      Reviewed on 6/27/2023

      She is the best doctor I have visited in the Norton network.

      5 out of 5 stars
      Reviewed on 6/27/2023

      Dr. SCALES IS GREAT

      5 out of 5 stars
      Reviewed on 5/9/2023

      I always have pleasant visits.l

      5 out of 5 stars
      Reviewed on 5/6/2023

      Scales is great

      5 out of 5 stars
      Reviewed on 5/6/2023

      I love Dr Scales! She truly listens to my concerns re my health! She explains everything completely and in a way I feel like I understand everything we have discussed. I always recommend her to my family and friends.

      5 out of 5 stars
      Reviewed on 5/5/2023

      She is very good.

      5 out of 5 stars
      Reviewed on 4/28/2023

      Excellent

      5 out of 5 stars
      Reviewed on 4/28/2023

      Dr Scales is such an amazing physician and definitely a blessing to me!!!

      5 out of 5 stars
      Reviewed on 4/28/2023

      I couldn't imagine seeing any other doctor. She is great! I'm not big on needles but I needed blood drawn and Dr Scales had Diana draw it knowing she is gentle and she was awesome. Dr Scales and Diana are great! Give them both a raise!!!

      5 out of 5 stars
      Reviewed on 4/25/2023

      Best of the best