Where to Access Urgent Care

When you need care for non-life-threatening illness or injury, Norton Now offers more in-person and virtual urgent care options than ever. We are committed to care that is easy to access with convenient, online scheduling for more than 65 locations across Kentucky and Indiana. All options save you time and money compared with a visit to the emergency department.

Norton Immediate Care

For non-life threatening injury or illness.

X-ray and rapid testing available (all ages).

Most locations open every day, 8 a.m. to 8 p.m.

Reserve your spot in line or walk-in.

Norton Prompt Care

For sick visits, sports/ camp physicals, vaccine and more (12 months and older).

Most locations open Mon – Sat., 8 a.m. – 8 p.m. Hours may vary.

Same-day appointments available online.

Norton eCare

Virtual visits for minor illnesses or health concerns (2 years and older).

Available 24/7

Same-day video visits or phone visits booked in Norton MyChart.

Emergency Care

For very serious illness or injury that puts your life in danger (all ages).

Available 24/7

Walk-in or call 911

Looking for primary care?

We would be honored to be your medical home. Your primary care provider will help you manage your short and long-term health goals and support you in accessing a large network of specialists to ensure coordinated care. Existing patients can find a same-day appointment by booking through their Norton MyChart account or calling their practice directly.

Why Choose Norton Healthcare

Insurance Plans Accepted

Norton Healthcare accepts most insurance plans, including UnitedHealthcare and Centene/Wellcare Medicare Advantage plans. We also offer self-pay. Norton eCare offers eVisits for a $40 flat fee without insurance or with insurance; copays are similar to an office visit.

Easy Access

If you’d like to walk in, Norton Immediate Care Centers provide wait times and online reservations. If you’d like to book an appointment, you can choose Norton Prompt Care, Norton eCare or your primary care provider’s office.

Drive-thru Labs

Whether you receive a lab order from your primary care doctor or from your Norton eCare provider in a virtual visit, you have access to Norton Healthcare Express Services, the area’s most accessible drive-thru care facility.

Continuity of Care

All of your urgent care visits are captured within your medical record in Norton MyChart, so your primary care provider can stay informed about your visits.

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Schedule an Appointment

Select an appointment date and time from available spots listed below.