Hospital Patient Transportation Information

When you’re ready to leave the hospital, you may be able to drive home yourself or with the assistance of a family member or friends. If your medical needs require another type of transportation, begin planning now.

Please see the transportation options listed below.

Be sure to discuss these options with your insurance provider to better understand your out-of-pocket costs. Funds from a health savings account (HAS) or flexible spending account (FSA) can be used for transportation to or from medical facilities if the transportation is used primarily for, and essential to, medical care.

If you have questions, ask one of your caregivers.

Transportation Type Cost Range When Do I Pay?
Complex transport

Advance life support ambulance

Approximately $800 Your insurance will be billed and you may be reponsible for any remaining out-of-pocket costs. If you do not have insurance, you will be billed for the total cost.
Assisted transport Approximately $500 Your insurance will be billed and you may be reponsible for any remaining out-of-pocket costs. If you do not have insurance, you will be billed for the total cost.
Wheelchair van $45 or meter rate (whichever is higher) You will be required to pay or arrange payment to the provider of services at time of transport, or be billed at a higher rate.
Taxi Approximately $20 to $50 You will be required to pay or arrange payment to the provider of service at time of transport.

Note: Discuss these options with your insurance provider to better understand your out-of-pocket costs. Health savings and flexible spending account (HSA/FSA) funds can be used for transportation to or from medical facilities if the transportation is primarily used for, and essential to, medical care.

Guest services

Guest Services

(502) 629-5150
Or toll free
(866) 298-9173

Help prevent neonatal abstinence syndrome by talking to a loved one

According to the National Institute on Drug Abuse, there is a baby born with symptoms of neonatal abstinence syndrome (NAS) or neonatal opioid withdrawal syndrome (NOWS) every 15 minutes in the United States. It can […]

Read Full Story

Sports medicine was always the plan for University of Louisville football’s head team physician

Chad Smith M.D.’s love of sports led him to become an orthopedic surgeon. His love for Louisville brought him to Louisville’s leading provider of orthopedic care after advanced training in sports medicine. With Norton Healthcare […]

Read Full Story

Nurses arrange Louisville Cardinals men’s basketball visit for cancer patient

Jeremiah Howe’s last wish was to go to Louisville Cardinals basketball game. With advanced cancer, he needed to remain in the hospital for care. But the nursing team at Norton Hospital started working their contacts […]

Read Full Story

Urogynecologist: If a pelvic condition bothers you, don’t assume it can’t be treated

Ryan Stewart, D.O., a urogynecologist treating women’s pelvic conditions, has a simple test for whether a woman should see him. “If it’s bothersome, it’s worth talking to your doctor about,” said Dr. Stewart, who sees […]

Read Full Story

Bellarmine’s move to Division I sports increases the stakes for training and recovery

The Bellarmine Knights’ transition to NCAA Division I will give student athletes the opportunity to showcase their abilities against the strongest collegiate competition in the nation on a larger stage. It also will mean more […]

Read Full Story
Related Stories

Help prevent neonatal abstinence syndrome by talking to a loved one

According to the National Institute on Drug Abuse, there is a baby born with symptoms of neonatal abstinence syndrome (NAS) or neonatal opioid withdrawal syndrome (NOWS) every 15 minutes in the United States. It can […]

Read Full Story

Sports medicine was always the plan for University of Louisville football’s head team physician

Chad Smith M.D.’s love of sports led him to become an orthopedic surgeon. His love for Louisville brought him to Louisville’s leading provider of orthopedic care after advanced training in sports medicine. With Norton Healthcare […]

Read Full Story

Nurses arrange Louisville Cardinals men’s basketball visit for cancer patient

Jeremiah Howe’s last wish was to go to Louisville Cardinals basketball game. With advanced cancer, he needed to remain in the hospital for care. But the nursing team at Norton Hospital started working their contacts […]

Read Full Story

Urogynecologist: If a pelvic condition bothers you, don’t assume it can’t be treated

Ryan Stewart, D.O., a urogynecologist treating women’s pelvic conditions, has a simple test for whether a woman should see him. “If it’s bothersome, it’s worth talking to your doctor about,” said Dr. Stewart, who sees […]

Read Full Story

Bellarmine’s move to Division I sports increases the stakes for training and recovery

The Bellarmine Knights’ transition to NCAA Division I will give student athletes the opportunity to showcase their abilities against the strongest collegiate competition in the nation on a larger stage. It also will mean more […]

Read Full Story

Search our entire site.

Schedule an Appointment

Select an appointment date and time from available spots listed below.