Hospital patient transportation | Norton Healthcare Louisville, Ky.

Hospital Patient Transportation Information

When you’re ready to leave the hospital, you may be able to drive home yourself or with the assistance of a family member or friends. If your medical needs require another type of transportation, begin planning now.

Please see the transportation options listed below.

Be sure to discuss these options with your insurance provider to better understand your out-of-pocket costs. Funds from a health savings account (HAS) or flexible spending account (FSA) can be used for transportation to or from medical facilities if the transportation is used primarily for, and essential to, medical care.

If you have questions, ask one of your caregivers.

Transportation Type Cost Range When Do I Pay?
Complex transport

Advance life support ambulance

Approximately $800 Your insurance will be billed and you may be reponsible for any remaining out-of-pocket costs. If you do not have insurance, you will be billed for the total cost.
Assisted transport Approximately $500 Your insurance will be billed and you may be reponsible for any remaining out-of-pocket costs. If you do not have insurance, you will be billed for the total cost.
Wheelchair van $45 or meter rate (whichever is higher) You will be required to pay or arrange payment to the provider of services at time of transport, or be billed at a higher rate.
Taxi Approximately $20 to $50 You will be required to pay or arrange payment to the provider of service at time of transport.

Note: Discuss these options with your insurance provider to better understand your out-of-pocket costs. Health savings and flexible spending account (HSA/FSA) funds can be used for transportation to or from medical facilities if the transportation is primarily used for, and essential to, medical care.

Guest services

Guest Services

(502) 629-5150
Or toll free
(866) 298-9173

How to help health care workers with masks, other supplies

If you’re looking for a way to help protect health care professionals dealing with the COVID-19 pandemic, here are some ways individuals, groups and organizations can help. Supplies (including masks) While our supplies of masks […]

Read Full Story

Tips for avoiding stress eating while stuck at home

When it comes to food while hunkering down at home, a little prep can go a long way. Here are a few tips to help stay nourished and healthy. Stick to planned meal and snack […]

Read Full Story

Questions and answers about testing and managing coronavirus

After visit with testing With COVID-19 on everyone’s mind, we understand that you want to seek answers on what is making you or your family members sick. Below are commonly asked questions related to testing […]

Read Full Story

Physicians’ answers to questions about the coronavirus and COVID-19

Norton Healthcare’s Erica Coghill discussed the coronavirus with two Norton Healthcare physicians, including our system epidemiologist. Here’s a COVID-19 Q&A with James M. Frazier, M.D., vice president, medical affairs and quality, Norton Healthcare; and Paul […]

Read Full Story

Embrace the stillness and know that God’s got this and God’s got you

When imagining what 2020 might be like, being caught up in a pandemic that is slowing the world down is not a circumstance that made my list of possible events. Unusual times. Scary reality. We […]

Read Full Story
Related Stories

How to help health care workers with masks, other supplies

If you’re looking for a way to help protect health care professionals dealing with the COVID-19 pandemic, here are some ways individuals, groups and organizations can help. Supplies (including masks) While our supplies of masks […]

Read Full Story

Tips for avoiding stress eating while stuck at home

When it comes to food while hunkering down at home, a little prep can go a long way. Here are a few tips to help stay nourished and healthy. Stick to planned meal and snack […]

Read Full Story

Questions and answers about testing and managing coronavirus

After visit with testing With COVID-19 on everyone’s mind, we understand that you want to seek answers on what is making you or your family members sick. Below are commonly asked questions related to testing […]

Read Full Story

Physicians’ answers to questions about the coronavirus and COVID-19

Norton Healthcare’s Erica Coghill discussed the coronavirus with two Norton Healthcare physicians, including our system epidemiologist. Here’s a COVID-19 Q&A with James M. Frazier, M.D., vice president, medical affairs and quality, Norton Healthcare; and Paul […]

Read Full Story

Embrace the stillness and know that God’s got this and God’s got you

When imagining what 2020 might be like, being caught up in a pandemic that is slowing the world down is not a circumstance that made my list of possible events. Unusual times. Scary reality. We […]

Read Full Story

Search our entire site.

Schedule an Appointment

Select an appointment date and time from available spots listed below.