Specialty Pharmacy | Norton Healthcare Louisville, Ky.

Norton Specialty Pharmacy


Norton Specialty Pharmacy offers medications that can be difficult to find for complex, rare and chronic health conditions.

Because of the complex nature of some conditions and their treatment, patients who use our specialty pharmacy typically need more service than a traditional pharmacy would provide. Our specialty pharmacists provide a higher level of service, including regular consultations with you, while also collaborating with your provider.

Specialty pharmacy team members consult with patients regularly on their medications and treatment plan, making sure they get their prescriptions quickly and accurately.

Additional services include:

  • Personalized counseling and medication review by skilled specialty pharmacists
  • Prescription refill reminders so that you don’t miss a dose
  • Free delivery
  • Help with insurance and financial questions
  • Free support tools and products, such as pillboxes, medication calendars and educational information

How To Use Our Services

Filling a New Prescription

In many cases, your provider will send a prescription to our pharmacy when your treatment is determined in the office or clinic. We also will work with your provider to obtain a new prescription at your request.

Ordering Refills

A member of our team will contact you when a refill is due, several days before you run out of medication. If you need a refill before we contact you, call (502) 559-1310 or (866) 616-8088. We will coordinate pickup or delivery of your prescription.

Unavailable Medications

Norton Specialty Pharmacy has access to and stocks a wide variety of specialty medications. In the event that we are not able to obtain your medication, we will work with you and another pharmacy to ensure you have access to your medication.

Insurance

Norton Specialty Pharmacy is able to accept and bill most insurance plans. If your insurance requires you to use another pharmacy, we will work with you and the other pharmacy to ensure the prescription is moved and you have access to your medication.

Patient Management Services

Patient Management Services is encouraged for all patients. We especially encourage patients who are taking high-risk medications or who have difficulty following their medication plan to participate in this free service. When we first speak to you, we will offer to enroll you in the program. Your enrollment is completely up to you, and you may opt out at any time.

Copays and Assistance

Norton Specialty Pharmacy will work with your insurance company to bill for your medication. If any copay is not affordable, we will work with you and available financial support resources, possibly lowering your costs. You will always be informed of the exact amount that you are responsible to pay for your prescription.

Contact Us

Norton Specialty Pharmacy
Norton Women’s & Children’s Hospital (just inside the main entrance, adjacent to the gift shop)
4001 Dutchmans Lane
Louisville, KY 40207

Monday through Friday, 8 a.m. to 6 p.m.
Urgent pharmacy support available 24 hours a day, seven days a week
(502) 559-1310 or (866) 616-8088 (toll-free)
nortonspecialtypharmacy@nortonhealthcare.org

Specialty Pharmacy

Contact Norton Specialty Pharmacy

(502) 559-1310

or

(866) 616-8088 

How to talk to your doctor about sex and cancer

Sexual health is important for any adult’s well-being, but patients with cancer face a new set of challenges when it comes to sexuality. Laila S. Agrawal, M.D., breast cancer oncologist with Norton Cancer Institute, is […]

Read Full Story

Pain in the front of your neck: When to worry

Pain in your neck to the side of your windpipe could be caused by many minor conditions such as a sore throat, swollen lymph nodes or muscle strains such as whiplash or from bending over […]

Read Full Story

CAR-T cell therapy triggers the body’s own defenses to fight cancer

CAR-T cell therapy takes advantage of the body’s immune system to fight off cancer, much like it does already to kick the common cold and other types of illness. Our bodies don’t always fight off […]

Read Full Story

Colonoscopy age dropping from 50 to 45 for most

The recommended age for colonoscopy and other colon cancer screenings is increasingly considered to be 45 for those at average risk, five years earlier than the previous guidance. The risk of developing colon cancer is […]

Read Full Story

Bike to Beat Cancer rider, fundraiser and volunteer Mike Farmer supports other survivors and those we’ve lost

If you have ever been to a Bike to Beat Cancer training ride or event, chances are you have met one of Bike to Beat Cancer’s most dedicated riders, Mike Farmer. Mike has ridden in […]

Read Full Story
Related Stories

How to talk to your doctor about sex and cancer

Sexual health is important for any adult’s well-being, but patients with cancer face a new set of challenges when it comes to sexuality. Laila S. Agrawal, M.D., breast cancer oncologist with Norton Cancer Institute, is […]

Read Full Story

Pain in the front of your neck: When to worry

Pain in your neck to the side of your windpipe could be caused by many minor conditions such as a sore throat, swollen lymph nodes or muscle strains such as whiplash or from bending over […]

Read Full Story

CAR-T cell therapy triggers the body’s own defenses to fight cancer

CAR-T cell therapy takes advantage of the body’s immune system to fight off cancer, much like it does already to kick the common cold and other types of illness. Our bodies don’t always fight off […]

Read Full Story

Colonoscopy age dropping from 50 to 45 for most

The recommended age for colonoscopy and other colon cancer screenings is increasingly considered to be 45 for those at average risk, five years earlier than the previous guidance. The risk of developing colon cancer is […]

Read Full Story

Bike to Beat Cancer rider, fundraiser and volunteer Mike Farmer supports other survivors and those we’ve lost

If you have ever been to a Bike to Beat Cancer training ride or event, chances are you have met one of Bike to Beat Cancer’s most dedicated riders, Mike Farmer. Mike has ridden in […]

Read Full Story

Search our entire site.

Schedule an Appointment

Select an appointment date and time from available spots listed below.