Norton Telehealth
In addition to in-office visits, Norton Healthcare is now offering virtual care so you can get the same quality care you need from your Norton Healthcare provider without having to leave home. Simply call your provider’s office to determine if a telehealth appointment is appropriate for your needs or access Norton eCare for minor illnesses. Norton Telehealth is available for current patients and qualifying new patients.
Primary and Specialty Care
- Visit with your personal provider (weekdays)
- Connect via a secure video connection
- Contact your provider’s office for scheduling
- Billable through your insurance
Norton eCare
- Virtual urgent care for minor illnesses
- Schedule anytime 24/7 for patients age 2 and older
- Choose between a video visit or eVisit
- Most insurance accepted; self-pay options available
Pediatric Primary and Specialty Care
- Visit with your child's provider's office (weekdays)
- Connect via a secure video connection
- Contact your pediatrician’s office for scheduling
- Billable through your insurance
Your Personal Access to Our Providers Online
Prepare today. Download our free Norton Healthcare mobile app to access all secure telehealth options with our providers and manage your health online.
Norton Telehealth is not for complex, emergency or urgent situations. If your condition is serious or urgent, call your doctor, call 911 or go to the nearest emergency department.
5 steps to get ready for your online medical appointment
If you’re new to telehealth, don’t worry — we’ve got you covered. Here are 5 tips for a smooth telehealth appointment Prepare as you would for a normal visit. Have a list of what you’d […]
Read Full Story
Skipping waiting rooms, follow-ups by video call: Medical care resumes with safeguards
Appointments with your health care providers are changing, and new options may be around long after the coronavirus threat has passed. For Christina M. Breit, M.D., the waiting room at her St. Matthews primary care […]
Read Full Story
What hardware and software do I need for a telehealth appointment with my Norton Healthcare provider?
If you are planning a telehealth appointment with your Norton Healthcare provider, whether your primary care physician or specialist, there are a few steps to take to prepare, including checking your computer or mobile device’s […]
Read Full Story
Norton Healthcare lanza un enfoque por etapas para reanudar los servicios de manera segura
Norton Healthcare comenzará un enfoque gradual para reanudar los servicios de forma segura lo que nos permitirá abordar las necesidades médicas actuales y en transcurso de nuestros pacientes, a partir de lunes 27 de abril. […]
Read Full Story
Phased health care resumption: Questions and answers about office visits
Esta publicación también está disponible en español. Phase 1 of Kentucky’s Healthy at Work plan calls for the reopening of nonurgent/nonemergency health care services, diagnostic radiology and laboratory services. The plan also recommends that telehealth […]
Read Full Story
