Your Health and Safety Are Our Top Priorities

We closely adhere to guidance provided by the Centers for Disease Control and Prevention (CDC) as well as the expertise of Norton Infectious Diseases Institute specialists to help contain spread of the coronavirus and provide the most up-to-date care for COVID-19.

Norton Healthcare is offering a number of clinical research trials for treatment of COVID-19.

 COVID-19 testing is required for all patients prior to surgery or other invasive procedures; patient swabs are offered at locations in Hikes Point and on West Broadway. More information is available at NortonHealthcare.com/RITC.

• Norton Telehealth options include primary care visits and follow-ups with specialist providers. Norton eCare continues to be an option for minor illnesses at any hour.
• We have implemented several new safety measures to maximize social distancing during your office visit.
• Expanded disinfecting is used in all locations; including ultraviolet (UV)-light disinfection in high-risk patient rooms and disinfectant foggers in common areas. The Leapfrog Hospital Safety Grade, which evaluates adult hospitals, recently awarded an “A” to each of our adult hospitals.
• We conduct temperature checks upon arrival, and masking is required of all patients, visitors and staff.
• Our new Virtual Hospital Program allows those diagnosed with COVID-19 who meet certain criteria to be supported comfortably from home by our providers via telehealth.
• A modified visitation policy is observed for your safety. For office visits, adult patients must come alone. The only exception is for adult patients who need assistance from a caregiver. Pediatric patients may be accompanied by one parent or guardian, and both should arrive wearing a mask (adults and children age 2 and older).

Resources

Call the Kentucky COVID-19 Hotline, operated by Norton Healthcare, with general questions at (800) 722-5725. Do not call the hotline for emergencies. If you have an emergency, call 911. For comprehensive information regarding COVID-19, visit the CDC website.