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Norton Healthcare Visitor Policy
Norton Healthcare Política de Visita
Norton Women’s & Children’s Hospital is a full-service, 373-bed community hospital offering inpatient and outpatient medical/surgical care, full diagnostic services and 24-hour emergency care for men, women and children. The hospital specializes in comprehensive cancer prevention, detection and treatment; orthopedics and bone health; pelvic health services; migraine treatment; breast health diagnostics; and surgical weight loss services. For children, the hospital offers pediatric surgery, inpatient care including a Level III neonatal intensive care unit, sleep center, rehabilitation center and pediatric emergency services, plus specialized care for pediatric neurology, urology and gynecology patients. Through Norton Women’s Care, the hospital offers general and high-risk obstetric and gynecologic care, as well as a surgical unit with private rooms and specialized nursing care just for women. The hospital has been a primary provider of obstetrical services in Kentucky for a number of years, delivering more than 6,000 babies annually.
Norton Women’s & Children’s Hospital has achieved Orthopedic & Spine Center of Excellence designation from DNV for knee and hip replacement, and shoulder and spine surgery. It also is designated by DNV as an Acute Stroke Ready Center, offering comprehensive stroke intervention. Norton Women’s & Children’s Hospital also is designated by the Surgical Review Committee as a Center of Excellence in minimally invasive gynecologic surgery, robotic surgery and surgical services. It is designated as an American College of Radiology Breast Imaging Center of Excellence. The hospital also is a Chest Pain Center accredited by the American College of Cardiology, and an accredited Bariatric and Weight Management Center by the American College of Surgeons.
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Prepare for Surgery
Emergency Department/Chest Pain Center
Hospital – Garden TowerOpen 24 hours a day, 7 days a week
Outpatient registration
Hospital main lobby, first floor6 a.m. to 4:30 p.m.
Adult Surgery Center/Pre-admission testing
Norton Medical Plaza 2 – St. Matthews, first floor7:30 a.m. to 5 p.m.
Endoscopy
Norton Medical Plaza 3 – St. Matthews, ground floor6 a.m. to 2:30 p.m.
If arriving after hours, go to the Emergency Department registration area.
The Norton Women’s & Children’s Hospital cafeteria is located on the ground floor of the hospital (beneath the main lobby).
Breakfast6 to 10 a.m.
Lunch10:30 a.m. to 2 p.m.
Grilled to order2 to 4 p.m.
Dinner4 to 7 p.m.
Weekends and Holidays:
Breakfast7 to 10 a.m.
Grilled to Order2 to 4 p.m.
Dinner4 to 6 p.m.
Food and drink vending machines are located next to the cafeteria.
Starbucks and Seattle’s Best Coffee and snacks in the main lobby
Free Wi-Fi service is available.
The gift shop is located on the first floor of the hospital. For more information, call (502) 893-1009.
Monday through Friday8 a.m. to 7 p.m.
Saturdays11 a.m. to 5 p.m.
SundaysNoon to 5 p.m.
If chaplain services are needed, call (502) 893-1000.
The Norton Women’s & Children’s Hospital chapel is located on the first floor of the Garden Tower. It is open 24 hours a day.
As a reminder, we offer FREE valet service from 6 a.m. to 6 p.m., Monday – Friday (except holidays), for patients and their guests visiting Norton Women’s & Children’s Hospital. There are three valet stations: Main Entrance, Plaza 2 and Plaza 3.
After-hours keys can be picked up from the Security desk in the Emergency Department.
Select an appointment date and time from available spots listed below.