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Norton Healthcare is a leader in serving adult and pediatric patients from throughout Louisville, Southern Indiana, the commonwealth of Kentucky and beyond. Our system provides inpatient and outpatient general care as well as specialty care including heart, neuroscience, cancer, orthopedic, women’s and pediatric services. Learn more about our services and the conditions and diagnoses we treat:

What To Expect From Your Specialty Care Provider

·  Referral or Authorization
You may need a referral from your primary care physician or authorization from your insurance provider.

·  Medical History Review
The specialist will review your medical history and any previous test results or imaging.

·  Focused Examination
Expect a thorough evaluation related to the specific condition or concern you were referred for.

·  Discussion of Symptoms and Concerns
Be prepared to talk in detail about your symptoms, their timeline and how they affect your daily life.

·  Diagnostic Testing
Additional tests (such as bloodwork, imaging or biopsies) may be ordered to further investigate your condition.

·  Treatment Options
The provider will discuss potential treatments, procedures or lifestyle changes tailored to your diagnosis.

·  Care Coordination
Communication and collaboration with your primary care provider or other specialists will be arranged as needed.

·  Education and Support
You’ll receive information about your condition and may be connected with support resources or patient education materials.

·  Follow-up Plan
A clear plan for follow-up visits, ongoing care or future evaluations will be established.

· Insurance and Billing Guidance
Our staff may help you understand coverage, copays and what costs to expect for specialized care.

Access Your MyChart Account

  • Ask your primary care provider questions about your medications or whether symptoms need a doctor’s attention.
  • Get blood test results as soon as they’re ready.
  • Make or change an appointment, and get on the wait list if something sooner becomes available.
  • Set up prescription refills and securely access your electronic medical records, day or night.

Making Taking Care of Yourself Easier

Billing

Ask questions about your bill and securely pay online through Norton MyChart.

Cost Estimates

Find out what you can expect to pay before the bill comes. If you need help with the cost of your health care, assistance is available, even for many with middle class incomes.

Insurance

Medicare, Medicaid, worker’s compensation and most commercial insurance plans are accepted. You can get your Medicaid-covered annual wellness visit (AWV) with us. See the companies, insurance carriers and government organizations that we partner with.

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