Medical Record Request and Authorization | Norton Healthcare Louisville, Ky.

Medical Record Request and Authorization

Obtaining your personal health information is your right. Norton Healthcare is simplifying this process by allowing you to submit your request online.

Release of Information Form

Click on Complete Request below to submit an online release of information authorization. Once submitted, your request will be processed within 14 business days. Patient requests will be released to the patient’s MyNortonChart account if an active account is available.

Complete Request

Submit Documentation – Patient Request Completed Above

Supporting documentation may be indicated at the time of your request for release of medical information. You may now submit this required documentation online and a Health Information Management associate will verify and process the documents.

Submit Documentation

If you are unable to complete your request online, you can submit a form via MyNortonChart, click on the Form below or call (502) 629-8766 and ask that a form be mailed to you. All records will be mailed or submitted to you via MyNortonChart.

Medical Record Request/Authorization Form
En Español

Submit Documentation

If you are the patient’s attorney or insurance representative and have an authorization form completed by the patient please feel free to upload both your request letter and copy of the signed authorization form here. Please ensure to include any necessary documentation such as Executor/Personal Representative paperwork for a deceased patient or POA paperwork if applicable.

Submit Completed Authorization

Contact Us

Health Information Management associates can be reached between the hours of 8 a.m. and 5 p.m., Monday through Friday, at (502) 629-8766 or via email at RequestStatus@nortonhealthcare.org. Please allow up to two business days for e-mail response.

Health Information Management
N16 P.O. Box 35070
Louisville, KY 40232-5070

Norton Children’s opens preregistration for COVID-19 vaccinations in children ages 12 and older

In anticipation of the U.S. Food and Drug Administration emergency use authorization for a COVID-19 vaccine for children ages 12 to 15, Norton Children’s has opened vaccine preregistration for children ages 12 and up on […]

Read Full Story

Norton Healthcare opens immediate care center in Mount Washington

Norton Immediate Care Center – Mount Washington is now open and offering urgent care options for the treatment of minor illnesses and injuries. The new Norton Immediate Care Center, located at 300 High Point Court […]

Read Full Story

How to talk to your doctor about sex and cancer

Sexual health is important for any adult’s well-being, but patients with cancer face a new set of challenges when it comes to sexuality. Laila S. Agrawal, M.D., breast cancer oncologist with Norton Cancer Institute, is […]

Read Full Story

National Women’s Health Week: How to celebrate

National Women’s Health Week is a yearly observance to serve as a reminder for women and girls to make their health a priority. Led by the U.S. Department of Health and Human Services’ Office on […]

Read Full Story

Noninvasive 3D imaging of arteries gives cardiologists more information

Cardiologists have another tool to help determine how to help patients with symptoms of coronary artery disease, by modeling the blood flow through their arteries to predict how cholesterol buildup might affect them. The added […]

Read Full Story
Related Stories

Norton Children’s opens preregistration for COVID-19 vaccinations in children ages 12 and older

In anticipation of the U.S. Food and Drug Administration emergency use authorization for a COVID-19 vaccine for children ages 12 to 15, Norton Children’s has opened vaccine preregistration for children ages 12 and up on […]

Read Full Story

Norton Healthcare opens immediate care center in Mount Washington

Norton Immediate Care Center – Mount Washington is now open and offering urgent care options for the treatment of minor illnesses and injuries. The new Norton Immediate Care Center, located at 300 High Point Court […]

Read Full Story

How to talk to your doctor about sex and cancer

Sexual health is important for any adult’s well-being, but patients with cancer face a new set of challenges when it comes to sexuality. Laila S. Agrawal, M.D., breast cancer oncologist with Norton Cancer Institute, is […]

Read Full Story

National Women’s Health Week: How to celebrate

National Women’s Health Week is a yearly observance to serve as a reminder for women and girls to make their health a priority. Led by the U.S. Department of Health and Human Services’ Office on […]

Read Full Story

Noninvasive 3D imaging of arteries gives cardiologists more information

Cardiologists have another tool to help determine how to help patients with symptoms of coronary artery disease, by modeling the blood flow through their arteries to predict how cholesterol buildup might affect them. The added […]

Read Full Story

Search our entire site.

Schedule an Appointment

Select an appointment date and time from available spots listed below.