Manage Your Prescriptions in Norton MyChart

Norton MyChart makes it easy to stay on top of your medications — anytime, anywhere. From requesting refills to tracking your prescriptions, you can manage everything in one place.

1. Download the MyChart app or visit NortonHealthcare.com/MyChart.
2. Create an account or sign in.
3. Verify your information and complete account setup.

Set Your Preferred Pharmacy

1. Login to Norton MyChart
2. Select Menu > Medications
3.  Select “Go to Manage My Pharmacies”
4. Click “Add a pharmacy” and search for your Norton Pharmacy location.  Be sure to select Norton Pharmacy – Blankenbaker if you’d like the option for home delivery. (Kentucky or Indiana only).
5. Remove pharmacies you no longer wish to use.

Refill Prescriptions in Just a Few Taps

Skip the phone call. With Norton MyChart, you can quickly request refills for eligible prescriptions.

To request a refill:

1. Log in to Norton MyChart.
2. Go to “Medications.”
3. Select the prescription you need.
4. Tap “Request refill.”
5. Choose your preferred pharmacy or delivery option.

You’ll receive updates as your prescription is processed.

Choose How You Get Your Medication

Norton MyChart gives you flexible options:

• Pick up at a Norton Pharmacy location.
• Set up home delivery (when available).

Select what works best for your schedule and needs. To set up home delivery:

1. Open Norton MyChart.
2. Select Menu > Medications.
3. Choose the prescription(s) for refill that you’d like delivered.
4. Select Home Delivery.

Follow the additional steps in MyChart to complete your refill.

Track Your Prescriptions

Stay informed every step of the way. In Norton MyChart, you can:

• View current and past prescriptions.
• Check refill status.
• See when medications are ready for pickup or delivery.

Get Reminders So You Never Miss a Dose

Turn on notifications to receive:

• Refill reminders
• Updates when prescriptions are ready
• Alerts about delays or issues

Review Your Medications Anytime

Access a complete list of your medications in one place. You can:

• See dosage and instructions.
• Review prescribing providers.
• Keep an up-to-date record for appointments.

Need Help?

If you have questions about your prescriptions or need assistance using Norton MyChart, your care team and Norton Pharmacy are here to help. Visit “Messages” in your Norton MyChart account to send medical questions, refill requests or nonmedical questions about billing, insurance or your medical record.