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Norton Arm & Hand Institute – Downtown is located on the first floor of Norton Healthcare Pavilion, on Broadway between Preston and Floyd streets. Patients can be dropped off at the building’s main entrance, and valet parking is available. Parking is also available in the facility’s garage, with access from East Gray Street near its intersection with Floyd Street.
Monday through Friday • 7 a.m. to 5:30 p.m.
Monday through Friday • 5 a.m. to 4:30 p.m.Saturdays • 6 a.m. to noon
Monday through Friday • 7 a.m. to 6 p.m.Saturdays • 7 a.m. to noon
Monday through Friday • 8 a.m to 4 p.m.
The Norton Healthcare Pavilion cafeteria is located on the first floor.
BreakfastSteam table: 7 to 9:30 a.m.Weekends: 6 to 9:30 a.m.
LunchSteam table: 10:30 a.m. to 2 p.m.Grill: 10:30 a.m. to 2 p.m.
Salad bar 10:30 a.m. to 7 p.m.
DinnerSteam table: 4:30 to 7p.m.Grill: 4:30 to 7:30 p.m.
Late night Midnight to 2 a.m.
Copays or fees are typically due at the time of service. If you have insurance, your copay amount will depend on your plan. For self-pay patients, the cost of a visit typically ranges from $100 to $250, depending on the services provided. There may be additional charges for services such as lab tests or X-rays.
If you have questions about your bill or need assistance with payment options, you can contact Norton Healthcare customer service at (502) 479-6300 or (800) 874-3979.