Photo identification: A valid driver’s license or another form of picture ID.

Insurance information: Your current insurance card(s), if applicable.

Payment method: A credit card, debit card or cash to cover any copays or fees.

Medication list: A list of any medications you’re currently taking, including dosages. If they are not already listed in your free Norton MyChart account, bring details with you.

We accept Medicare, Medicaid and most major commercial insurance plans. We also offer payment plans and financial assistance. Manage your billing through your Norton MyChart account.

Copays or fees are typically due at the time of service. If you have insurance, your copay amount will depend on your plan. For self-pay patients, the cost of a visit typically ranges from $100 to $250, depending on the services provided. There may be additional charges for services such as lab tests or X-rays.

If you have questions about your bill or need assistance with payment options, you can contact Norton Healthcare customer service at (502) 479-6300 or (800) 874-3979.

Request a doctor’s note at the time of service or give us a call. You can access your medical records through Norton MyChart.

Test results typically are  available through Norton MyChart. You will receive a notification when results are ready.

Contact your pharmacy and they will send us an electronic request to refill your medication. Please allow 24 to 48 hours for processing your refill.

If you are experiencing a life-threatening condition, call 911 or go to the nearest emergency room.

For all other after-hours needs, Norton Immediate Care Center locations are open daily with walk-ins available. Most Norton Prompt Care clinics are open weekdays until later in the evening. Virtual care through Norton eCare is available 24 hours a day, seven days a week

Most women should schedule a yearly well-woman exam. Pap smear frequency may vary based on your age, health history and prior screening results. Your provider will recommend the right schedule for you.

In most cases, a referral is not needed for a gynecology appointment. Check with your insurance provider for specific coverage requirements.

Your first visit may include a review of your medical history, discussion of symptoms or concerns, and preventive screenings based on your age and needs. Depending on the reason for your visit, your provider may recommend a pelvic exam, Pap smear or other testing.

Yes. We welcome adolescent and first-time gynecology patients and provide age-appropriate care, education and support for menstrual health, contraception and reproductive wellness.

Services may include annual exams, Pap smears, HPV screening, birth control counseling, menopause care and treatment for gynecologic conditions such as abnormal bleeding, pelvic pain, fibroids, ovarian cysts and PCOS.

We offer a variety of contraceptive options, including birth control pills (oral contraceptives), patches, vaginal rings, injections, implants and intrauterine devices (IUDs). Your provider can help determine which option is best for your lifestyle and health needs.

Yes. Our providers offer evaluation and treatment for perimenopause and menopause symptoms, including hot flashes, mood changes, sleep concerns and hormone-related changes. Hormone replacement therapy may also be discussed if appropriate. You can schedule an appointment with your current provider or schedule a virtual visit.

If you experience symptoms such as pelvic pain, abnormal bleeding, unusual discharge or discomfort, contact the office directly or message nonurgent questions through your Norton MyChart account.

No. This location provides gynecology and women’s health services only and does not offer obstetric or prenatal care.

Appointments can be scheduled by calling (502) 629-4496 (4GYN) or by calling the office directly or requested through the Norton Healthcare website.