Story by: Kim Huston on December 4, 2017
What if it’s the middle of the night and your baby refuses to latch on? Or, you have a fever and breast pain and need to know what to do? Breastfeeding concerns can happen any time of the day.
Norton eCare now offers breastfeeding support 24 hours a day, seven days a week.
A Norton eCare provider is available for a face-to-face secure online video visit. No matter what time it is or where you are, you can get breastfeeding support from a health care provider.
Talk with a Norton provider who has your medical history.
Available breastfeeding help
During a breastfeeding support video visit, get help with a variety of breastfeeding topics, including:
Norton eCare is not for complex, emergency or urgent situations. If you experience an urgent medical condition, call 911 or go to the nearest emergency room.
How to get breastfeeding support through Norton eCare
You need a MyNortonChart account and a computer with a webcam and microphone, or a mobile device (Apple or Android). If you don’t have a MyNortonChart account, it’s easy to get one.
From a computer: Log in to MyNortonChart, select the “Visits” tab and select “Video Visit – Breastfeeding Support.”
From a mobile device: Log in to the MyChart app (download it from the App Store or Google Play). Touch the “Appointments” icon. Touch the “Schedule an Appointment” button. Select “Video Visit – Breastfeeding Support.”
Select an appointment date and time from available spots listed below.