Questions and answers about testing and managing coronavirus | Norton Healthcare Louisville, Ky.

Questions and answers about testing and managing coronavirus

Below are commonly asked questions related to testing and management of the coronavirus that causes COVID-19.

After visit with testing

With COVID-19 on everyone’s mind, we understand that you want to seek answers on what is making you or your family members sick. Below are commonly asked questions related to testing and management of the coronavirus that causes COVID-19.

Will testing for the coronavirus change my treatment?

No. The Food and Drug Administration has not approved any medications for patients with COVID-19. Care for yourself

at home as you would for any viral illness, including rest, drinking fluids and managing your symptoms. Talk to your doctor or pharmacist for recommendations on over-the-counter medications that can help with symptoms.

If I was tested, how long will it take to get results?

Test results are taking longer than we anticipated because of increased testing nationwide. The situation is constantly changing, so time frames for getting test results back will vary. We will call you with your test result when it is available.

If I was tested for COVID-19 and am waiting for the results, should I self-quarantine?

Yes. If you’ve been exposed and need to be tested, you are at high risk for exposing other people to the virus. Once your test result is available, a health care provider will advise you if you need to continue to self-quarantine.

If the test is negative, does that mean I don’t have COVID-19?

Not necessarily. No medical test is 100% accurate. If you have symptoms consistent with COVID-19 or know you have been exposed to someone with confirmed COVID-19, a health care provider may direct you to self-quarantine for a period of time.

If my test is negative, am I safe to return to work?

No. Even if your test is negative, because you have symptoms consistent with COVID-19 or a known exposure, a health care provider may direct you to self-quarantine for a period of time.

If I test positive for COVID-19, should the rest of my household also get tested?

Not necessarily. If they wouldn’t have sought care before COVID-19, they do not need to seek care now. It is recommended for your close contacts to self-quarantine for 14 days. If they develop symptoms of COVID-19 — cough, fever and shortness of breath — they should call their health care provider or schedule an online visit through the phone or computer with Norton eCare. They can make an appointment using their MyNortonChart account or sign up for MyNortonChart at NortonHealthcare.com/MyNortonChart. If symptoms become severe or they are having trouble breathing, seek emergency care.

If I have more questions, who should I call?

Kentucky has a COVID-19 hotline. The number is (800) 722-5725. You also can visit NortonHealthcare.com/COVID for information. If you have an emergency, call 911.

 

Because the situation with COVID-19 is changing rapidly, the information above also may change.

After visit without testing

With COVID-19 on everyone’s mind, we understand that you want to seek answers on what is making you or your family members sick. Below are commonly asked questions related to testing and management of the coronavirus that causes COVID-19.

Will testing for the coronavirus change my treatment?

No. The Food and Drug Administration has not approved any medications for patients with COVID-19. Care for yourself at home as you would for any viral illness, including rest, drinking fluids and managing your symptoms. Talk to your doctor or pharmacist for recommendations on over-the-counter medications that can help with symptoms.

Without testing for the coronavirus, should I still self-quarantine?

Yes, if you think you’ve been exposed. The best thing to do is stay home for 14 days. It may be possible to spread the coronavirus to other people even if you don’t have strong respiratory symptoms.

This is especially important if you’re around people at high risk, such as older adults and those who have serious chronic conditions.

If someone I know tests negative, does that mean they don’t have COVID-19?

Not necessarily. No medical test is 100% accurate. If they have symptoms consistent with COVID-19 or know they have been exposed to someone with confirmed COVID-19, their health care provider should recommend a period of self-quarantine.

Since I didn’t qualify to be tested, am I safe to return to work?

No. Even if you had been tested and received a negative result, that would not clear you to return to work. Because you have symptoms consistent with COVID-19 or a known exposure, your health care provider may recommend a period of self-quarantine, which includes staying home from work.

If I did not get tested for the coronavirus, can I go somewhere else for a test?

No, not at this time. Testing supplies may be limited and have to be reserved for people who need them. Testing availability is changing quickly. Follow advice from your doctor and the Centers for Disease Control and Prevention (CDC) even if you are not tested. Your treatment plan would not change based on a test result because there is currently no medication or treatment specifically for COVID-19. And, if you are not experiencing symptoms, a COVID-19 test would likely come back negative, even if you are carrying the virus.

If I have more questions, who should I call?

Kentucky has a COVID-19 hotline. The number is (800) 722-5725. You also can visit NortonHealthcare.com/COVID-19 for information. If you have an emergency, call 911.

 

Because the situation with COVID-19 is changing rapidly, the information above also may change.


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For the latest updates on COVID-19, visit the Kentucky Department for Public Health’s web site

KYCOVID19.ky.gov

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