Norton Healthcare Gastroenterology Patient Support

Submit request or call to make an appointment.

Appointments and Scheduling

We accept appointments Monday through Friday, 8:30 a.m. to 4:15 p.m.

Blood drawing services are available Tuesday through Friday.

Provide the following through MyNortonChart or bring to your first appointment:

  • Insurance card or information. We may photocopy your insurance card to ensure we have the most up-to-date information.
  • Photo identification
  • Payment for services. Copayments for these visits are for the specialty practice rate.
  • Current address, phone numbers and other contact information
  • List of current medications
  • Your pharmacy’s phone number and address

Lab Hours

  • Tuesday, Wednesday and Thursday: 9 a.m. to 4:30 p.m.
  • Friday: 9 a.m. to 3:30 p.m.

Cancellation Policy

  • If you must cancel a procedure, we need 72-hours’ notice or you may be charged a $100 fee.
  • If you must cancel an office visit, we need 48-hours’ notice or you may be charged a $25 fee.

Office Consultations and Follow-up Visits

An office consultation generally is needed before recommending any endoscopic procedures. Office consultation is not needed for a routine screening colonoscopy.


Patients of Norton Gastroenterology Consultants of Louisville can use MyNortonChart to view portions of their medical records and communicate with our office.

  • Review your medications, immunizations, allergies and medical history.
  • View lab results.
  • Review health education topics and discharge instructions provided by your physician.

Stay in touch with your doctor’s office:

  • Send a request for medical advice.
  • Send a nonurgent message to your physician.
  • Do not use MyNortonChartto communicate urgent medical concerns.

Manage your appointments:

  • Request or cancel appointments online.
  • View details of past and upcoming appointments.

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Schedule an Appointment

Select an appointment date and time from available spots listed below.