Norton Healthcare Gastroenterology Patient Support
Gastroenterology
Appointments and Scheduling
We accept appointments Monday through Friday, 8:30 a.m. to 4:15 p.m.
Blood drawing services are available Tuesday through Friday.
Provide the following through MyNortonChart or bring to your first appointment:
- Insurance card or information. We may photocopy your insurance card to ensure we have the most up-to-date information.
- Photo identification
- Payment for services. Copayments for these visits are for the specialty practice rate.
- Current address, phone numbers and other contact information
- List of current medications
- Your pharmacy’s phone number and address
Lab Hours
- Tuesday, Wednesday and Thursday: 9 a.m. to 4:30 p.m.
- Friday: 9 a.m. to 3:30 p.m.
Cancellation Policy
- If you must cancel a procedure, we need 72-hours’ notice or you may be charged a $100 fee.
- If you must cancel an office visit, we need 48-hours’ notice or you may be charged a $25 fee.
Office Consultations and Follow-up Visits
An office consultation generally is needed before recommending any endoscopic procedures. Office consultation is not needed for a routine screening colonoscopy.
MyNortonChart
Patients of Norton Gastroenterology Consultants of Louisville can use MyNortonChart to view portions of their medical records and communicate with our office.
- Review your medications, immunizations, allergies and medical history.
- View lab results.
- Review health education topics and discharge instructions provided by your physician.
Stay in touch with your doctor’s office:
- Send a request for medical advice.
- Send a nonurgent message to your physician.
- Do not use MyNortonChartto communicate urgent medical concerns.
Manage your appointments:
- Request or cancel appointments online.
- View details of past and upcoming appointments.
Overall – 1234
Related Stories