Published: December 13, 2024
Norton West Louisville Hospital opened Monday, Nov. 11, 2024, increasing access to outpatient, hospital and emergency services, as well as primary and specialty care, for residents of West Louisville — a critical need that has long been missing from this area of Louisville. The $90 million, 90,000-square-foot hospital is located at 850 S. 28th St. on the Norton Healthcare Goodwill Opportunity Campus. It employs more than 390 people in a variety of clinical and nonclinical positions.
“Over the past month, more than 2,500 patients have walked through our doors for medical care ranging from primary care and preventive screenings to emergency services and inpatient care,” said Russell F. Cox, president and CEO, Norton Healthcare. “This facility was built to help improve health equity in West Louisville and make access to care easier. This first month of care at Norton West Louisville Hospital is a major step in reaching a community goal of improving health outcomes.”
“The reviews since opening our doors have been excellent,” said Corenza Townsend, chief administrative officer, Norton West Louisville Hospital. “Patients love the ease of access, the feeling of community and the attention we’ve given to the details that make a visit go smoothly.
“We will continue to seek feedback, so that we can continue to meet the needs of our community.”
West Louisville is composed of nine neighborhoods and has endured years of disinvestment. The most recent Health Equity Report published by the Louisville Metro Center for Health Equity still shows that life expectancy for residents of West Louisville is 15 years lower than other areas of the city. The report also shows higher rates of death connected to stroke, heart disease and cancer in this area of Louisville.
Norton West Louisville Hospital has a 24/7 emergency department; inpatient treatment; operating rooms; laboratory services; imaging services, including X-ray, ultrasound, CT and MRI; and a retail pharmacy. The medical offices inside the hospital house adult primary care providers and specialists in cardiology, endocrinology, orthopedics, pulmonology, surgery, women’s care, oncology/hematology, neurology and neurosurgery. For children, the offices have pediatric primary care providers and specialists in pediatric endocrinology and pediatric oncology/hematology. Both children and adults have access to care from providers with Wendy Novak Diabetes Institute, a part of Norton Healthcare and Norton Children’s. Having medical office space inside the hospital, rather than in a separate medical office building, is a unique feature of Norton West Louisville Hospital.
The hospital also has a centralized check-in area, community room, a bistro, outdoor green space and a Dare to Care food pantry.
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