For Office Managers
Medical office managers, this page contains the information you need regarding Norton Healthcare locations, events and service lines.
Norton Healthcare Access Center
The Norton Healthcare Access Center’s multidisciplinary team is available 24/7 to assist with physician and patient services, including transfers, inpatient care and appointment scheduling.
(888) 4-U-NORTON (486-6786), option 3
Customer Service
Patient billing questions
The representatives for patient billing questions for all hospitals are:
Heather Bunch, manager, SBO collections
(502) 815-1708
Gail Carpenter, manager, customer service, PFS
(502) 479-6308
Hotel listings for out-of-town patients
Norton Children’s
Norton Children’s Hospital
Norton Children’s Hospital scheduling: (502) 629-6200
Outpatient diagnostic scheduling: Use this form to schedule Norton Children’s Hospital outpatient diagnostic procedures.
Norton Children’s Hospital driving directions and parking information
Norton Children’s Medical Center
Use this form to schedule Norton Children’s Medical Center outpatient diagnostic procedures.
Norton Children’s Medical Center driving directions and parking information
Norton Healthcare’s hospitals and physician practices have contracts with most major insurance carriers and government organizations. Refer to a complete list of insurance partners and other health insurance information.
Norton Audubon Hospital Imaging Hours
On call 24 hours a day, 7 days a week
CT
24/7
Mammography
Monday through Friday 7:30 a.m. to 5 p.m.
Saturday 7:30 a.m. to 4 p.m.
MRI
Monday through Thursday 24 hours
Fridays 7 a.m. to 10 p.m.
Saturdays and Sundays 7 a.m. to 7 p.m.
Nuclear Medicine
Monday through Friday 7 a.m. to 5 p.m. and on call
Saturdays 7 a.m. to 4 p.m.
Radiology
24/7
Special Procedures
Monday through Friday 7 a.m. to 4 p.m.
Ultrasound
Monday through Friday 6:30 a.m. to 7 p.m.
Saturdays 7 a.m. to 3 p.m.
Norton Hospital Imaging Hours
Except for mammography, all areas that are not already 24/7 are on call after hours.
CT
24/7
CT Technologist
Monday-Friday 8 a.m. to 4:30 p.m.
Diagnostic X-ray
24/7
Diagnostic X-ray – Norton Healthcare Pavilion
Monday through Friday 6 a.m. to 6:30 p.m.
Saturdays 7 a.m. to 3 p.m.
Mammography
Monday through Friday 8 a.m. to 4:30 p.m.
MRI
Monday through Thursday 7 a.m. to 11 p.m.
Friday through Saturday 7 a.m. to 7 p.m.
MRI in PED 2 MRI area Monday through Thursday 3 to 7 p.m.
Nuclear Medicine
Monday through Friday 7 a.m. to 5 p.m.
PET/CT
Tuesdays and Wednesdays 8 a.m. to 5 p.m.
Special Procedures
Monday through Friday 6:45 a.m. to 2:45 p.m.
Ultrasound
Monday through Friday 7 a.m. to 3:30 p.m.
Saturdays 7 to 11 a.m.
Ultrasound – Norton Healthcare Pavilion
Monday through Friday 7 a.m. to 3:30 p.m.
Norton Women’s & Children’s Hospital Imaging Hours
CT scan
24/7
Mammography
Monday through Friday 7:30 a.m. to 4:30 p.m.
Saturdays 7:30 a.m. to noon
MRI
Monday through Friday 7 a.m. to 11 p.m.
Saturdays and Sundays 7 a.m. to 7 p.m.
On call 24/7
Nuclear Medicine
Monday through Friday 6 a.m. to 5 p.m.
Saturdays 6 a.m. to noon
On call 24/7
Radiology
24/7
Special Procedures
Monday through Friday 7 a.m. to 4 p.m.
On call 24/7
Ultrasound
Monday through Friday 7:30 a.m. to 4 p.m.
Saturdays 7 a.m. to 11 a.m.
Breast self-exams crucial for those under 40 who aren’t ready for screening mammograms
Laura Chamberlin first noticed a lump in her breast when she was a graduate student living in Seattle, Washington. She mentioned it to her primary care doctor, who told her not to worry. “She said, […]
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Norton Healthcare was named No. 10 on the 2021 Healthiest 100 Workplaces in America by Healthiest Employers for its investment in the health and well-being of its employees. In addition, Norton Healthcare was named No. […]
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Each year, Debbie Cobb would see Bike to Beat Cancer setting up from her office on the Norton Brownsboro Hospital campus. She would see the big tents going up and hear everyone on campus getting […]
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During pregnancy, there are many guidelines for patients to follow, ranging from what to eat and what not to eat to how to exercise and what medications are safe to take. One of the medications […]
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Doula program available to West Louisville patients
According to the Centers for Disease Control and Prevention (CDC), Black mothers are two to three times more likely to die from pregnancy-related causes than those who are white. While disparities around maternal mortality can […]
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Breast self-exams crucial for those under 40 who aren’t ready for screening mammograms
Laura Chamberlin first noticed a lump in her breast when she was a graduate student living in Seattle, Washington. She mentioned it to her primary care doctor, who told her not to worry. “She said, […]
Read Full Story
Norton Healthcare among the 2021 Healthiest 100 Workplaces in America
Norton Healthcare was named No. 10 on the 2021 Healthiest 100 Workplaces in America by Healthiest Employers for its investment in the health and well-being of its employees. In addition, Norton Healthcare was named No. […]
Read Full Story
After years of watching, Debbie Cobb decided to ride
Each year, Debbie Cobb would see Bike to Beat Cancer setting up from her office on the Norton Brownsboro Hospital campus. She would see the big tents going up and hear everyone on campus getting […]
Read Full Story
Should you take acetaminophen during pregnancy?
During pregnancy, there are many guidelines for patients to follow, ranging from what to eat and what not to eat to how to exercise and what medications are safe to take. One of the medications […]
Read Full Story
Doula program available to West Louisville patients
According to the Centers for Disease Control and Prevention (CDC), Black mothers are two to three times more likely to die from pregnancy-related causes than those who are white. While disparities around maternal mortality can […]
Read Full Story
