For Office Managers

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Medical office managers, this page contains the information you need regarding Norton Healthcare locations, events and service lines.

Norton Healthcare Access Center

The Norton Healthcare Access Center’s multidisciplinary team is available 24/7 to assist with physician and patient services, including transfers, inpatient care and appointment scheduling.

(888) 4-U-NORTON (486-6786), option 3 

Customer Service

Patient billing questions
The representatives for patient billing questions for all hospitals are:

Heather Bunch, manager, SBO collections
(502) 815-1708

Gail Carpenter, manager, customer service, PFS
(502) 479-6308

Hotel listings for out-of-town patients

Norton Children’s

Norton Children’s Hospital

Norton Children’s Hospital scheduling: (502) 629-6200
Outpatient diagnostic scheduling: Use this form to schedule Norton Children’s Hospital outpatient diagnostic procedures.
Norton Children’s Hospital driving directions and parking information

Norton Children’s Medical Center

Use this form to schedule Norton Children’s Medical Center outpatient diagnostic procedures.
Norton Children’s Medical Center driving directions and parking information

Norton Healthcare’s hospitals and physician practices have contracts with most major insurance carriers and government organizations. Refer to a complete list of insurance partners and other health insurance information.

Norton Audubon Hospital Imaging Hours

On call 24 hours a day, 7 days a week

CT
24/7

Mammography
Monday through Friday 7:30 a.m. to 5 p.m.
Saturday 7:30 a.m. to 4 p.m.

MRI
Monday through Thursday 24 hours
Fridays 7 a.m. to 10 p.m.
Saturdays and Sundays 7 a.m. to 7 p.m.

Nuclear Medicine
Monday through Friday 7 a.m. to 5 p.m. and on call
Saturdays 7 a.m. to 4 p.m.

Radiology
24/7

Special Procedures
Monday through Friday 7 a.m. to 4 p.m.

Ultrasound
Monday through Friday 6:30 a.m. to 7 p.m.
Saturdays 7 a.m. to 3 p.m.

Norton Hospital Imaging Hours

Except for mammography, all areas that are not already 24/7 are on call after hours.

CT
24/7

CT Technologist
Monday-Friday 8 a.m. to 4:30 p.m.

Diagnostic X-ray
24/7

Diagnostic X-ray – Norton Healthcare Pavilion
Monday through Friday 6 a.m. to 6:30 p.m.
Saturdays 7 a.m. to 3 p.m.

Mammography
Monday through Friday 8 a.m. to 4:30 p.m.

MRI
Monday through Thursday 7 a.m. to 11 p.m.

Friday through Saturday 7 a.m. to 7 p.m.

MRI in PED 2 MRI area Monday through Thursday 3 to 7 p.m.

Nuclear Medicine
Monday through Friday 7 a.m. to 5 p.m.

PET/CT
Tuesdays and Wednesdays 8 a.m. to 5 p.m.

Special Procedures
Monday through Friday 6:45 a.m. to 2:45 p.m.

Ultrasound
Monday through Friday 7 a.m. to 3:30 p.m.

Saturdays 7  to 11 a.m.

Ultrasound – Norton Healthcare Pavilion
Monday through Friday 7 a.m. to 3:30 p.m.

Norton Women’s & Children’s Hospital Imaging Hours

CT scan
24/7

Mammography
Monday through Friday 7:30 a.m. to 4:30 p.m.

Saturdays 7:30 a.m. to noon

MRI
Monday through Friday 7 a.m. to 11 p.m.

Saturdays and Sundays 7 a.m. to 7 p.m.

On call 24/7

Nuclear Medicine
Monday through Friday 6 a.m. to 5 p.m.

Saturdays 6 a.m. to noon

On call 24/7

Radiology
24/7

Special Procedures
Monday through Friday 7 a.m. to 4 p.m.

On call 24/7

Ultrasound
Monday through Friday 7:30 a.m. to 4 p.m.

Saturdays 7 a.m. to 11 a.m.

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