Norton Women's and Children's Hospital

4001 Dutchmans Ln.,
Louisville, 40207


Masks Required in Norton Healthcare Hospitals and Select Facilities

Norton Healthcare continues to evaluate local and national data and the current status of COVID-19 cases throughout our community to guide our protocols and practices. While our community level remains low, the transmission level of COVID-19, as detailed in the Centers for Disease Control & Prevention (CDC) COVID Data Tracker, remains high in Jefferson County.

DNV, our hospital accrediting agency, has recommended Norton Healthcare require all employees, patients and visitors to wear masks in areas of our hospitals and select facilities where patients may be present, regardless of vaccination status. This update affects:

  • All Norton Healthcare and Norton Children’s Louisville-area hospitals
  • All Norton Cancer Institute locations
  • Norton Children’s Medical Center
  • Novak Center for Children’s Health
  • Norton Diagnostic Center – Brownsboro
  • Norton Diagnostic Center – Dixie
  • Norton Diagnostic Center – Dupont
  • Norton Diagnostic Center – Fern Creek
  • Norton Cardiovascular Diagnostic Center – Dixie
  • Norton Cardiovascular Diagnostic Center – Springs
  • Norton Healthcare Pavilion

This policy does not affect primary care and urgent care locations.

Entry Points

  • Main Entrance in front of Hospital: 6 a.m. to 7 p.m. Mon – Fri
  • Emergency Department: 24/7 daily located in front of the building
  • Pedways: Restrictions in place from pedways and medical office buildings
  • Staff: 24/7 daily at the following entry points that require an ID badge to accessPlaza 2 Entrance to Hospital
  • Plaza 3 Entrance to Hospital

About Norton Women’s and Children’s Hospital

Norton Women’s & Children’s Hospital is a full-service, 373-bed community hospital offering inpatient and outpatient medical/surgical care, full diagnostic services and 24-hour emergency care for men, women and children.

The hospital specializes in comprehensive cancer prevention, detection and treatment; orthopedics and bone health; pelvic health services; migraine treatment; breast health diagnostics; and surgical weight loss services.

For children, the hospital offers pediatric surgery, inpatient care including a Level III neonatal intensive care unit, sleep center, rehabilitation center and pediatric emergency services, plus specialized care for pediatric neurology, urology and gynecology patients.

Norton Women’s & Children’s has achieved center of orthopedic excellence designation from DNV Healthcare for knee and hip replacement, and shoulder and spine surgery; and is certified by The Joint Commission as an acute Stroke Ready Center, offering comprehensive stroke intervention.

Through Norton Women’s Care, the hospital offers general and high-risk obstetric and gynecologic care, as well as a surgical unit with private rooms and specialized nursing care just for women. Norton Women’s & Children’s Hospital also is designated by Surgical Review Corp. as a Center of Excellence in minimally invasive gynecology, robotic surgery and kidney stone management; as well as an American College of Radiology Breast Imaging Center of Excellence.

The hospital has been a primary provider of obstetrical services in Kentucky for a number of years, delivering more than 6,000 babies annually.


Emergency Department/Chest Pain Center

Hospital – Garden Tower
Open 24 hours a day, 7 days a week

Outpatient registration

Hospital main lobby, first floor
6  a.m. to 4:30 p.m.

Adult Surgery Center/Pre-admission testing

Norton Medical Plaza 2 – St. Matthews, first floor
7:30 a.m. to 5 p.m.


Norton Medical Plaza 3 – St. Matthews, ground floor
6 a.m. to 2:30 p.m.

If arriving after hours, go to the Emergency Department registration area.

Cafeteria and Vending Areas

The Norton Women’s & Children’s Hospital cafeteria is located on the ground floor of the hospital (beneath the main lobby).

7 to 10 a.m.

11 a.m. to 2 p.m.

4:30 to 7 p.m.

Food and drink vending machines are located next to the cafeteria.

Starbucks and Seattle’s Best Coffee and snacks in the main lobby

Internet Access

Free Wi-Fi service is available.

Gift Shop

The gift shop is located on the first floor of the hospital. For more information, call (502) 893-1009.

Monday through Friday
8 a.m. to 7 p.m.

11 a.m. to 5 p.m.

Noon to 5 p.m.

Pastoral Care

If chaplain services are needed, call (502) 893-1000.

The Norton Women’s & Children’s Hospital chapel is located on the first floor of the Garden Tower. It is open 24 hours a day.


As a reminder, we offer FREE valet service from 6 a.m. to 6 p.m., Monday – Friday (except holidays), for patients and their guests visiting Norton Women’s & Children’s Hospital. There are three valet stations: Main Entrance, Plaza 2 and Plaza 3.

After-hours keys can be picked up from the Security desk in the Emergency Department.

Schedule an Appointment

Select an appointment date and time from available spots listed below.