Norton Brownsboro Hospital



4960 Norton Healthcare Blvd.,
Louisville, 40241

502-446-8000

Masks Required in Norton Healthcare Hospitals and Select Facilities

Norton Healthcare continues to evaluate local and national data and the current status of COVID-19 cases throughout our community to guide our protocols and practices. While our community level remains low, the transmission level of COVID-19, as detailed in the Centers for Disease Control & Preventio​​n (CDC) COVID Data Tracker, remains high in Jefferson County.

DNV, our hospital accrediting agency, has recommended Norton Healthcare require all employees, patients and visitors to wear masks in areas of our hospitals and select facilities where patients may be present, regardless of vaccination status. This update affects:

  • All Norton Healthcare and Norton Children’s Louisville-area hospitals
  • All Norton Cancer Institute locations
  • Norton Children’s Medical Center – Brownsboro
  • Novak Center for Children’s Health
  • Norton Diagnostic Center – Brownsboro​
  • Norton Diagnostic Center – Dixie
  • Norton Diagnostic Center – Fern Creek
  • Norton Diagnostic Imaging – Dupont
  • Norton Cardiovascular Diagnostic Center – Dixie
  • Norton Cardio​​vascular Diagnostic Center – Springs
  • Norton Healthcare Pavilion

This policy does not affect primary care and urgent care locations.

Entry Points

  • Main: 5 a.m. to 7 p.m. daily at the main entrance located in front of the building
  • Emergency Department: Open 24 hours daily. Located on the east side of hospital facing the parking garage.
  • Pedways: Restrictions in place from pedways and medical office building
  • Plaza 1 (connected by pedway to hospital) restricted access. All entries are open.
  • Staff: 24/7 daily at the following entry points that require an ID badge to access
    • West Staff Entrance / EMS Entry on west side of the hospital
    • Loading Dock – Staff Entry
    • All other modes of entry have card readers that are locked down, restricting all entry.

About Norton Brownsboro Hospital

Norton Brownsboro Hospital is a full-service, 197-bed community hospital serving patients from northeastern Jefferson County, Kentucky, and surrounding counties, including Carroll, Henry, Oldham, Shelby, Spencer and Trimble, as well as Southern Indiana.

Using a patient- and family-centered model of care, Norton Brownsboro offers a wide range of inpatient, outpatient, diagnostic, orthopedic, cardiovascular, neurological and neurosurgical, cancer care and intensive care services. The hospital’s 24/7 emergency department has 39 private treatment rooms, a heliport for critical care transport and is a regional referral center for advanced neurosurgical conditions, specifically stroke care.

Norton Brownsboro is certified as a Comprehensive Stroke Center by DNV Healthcare, providing the highest-level treatment for serious stroke events. The hospital also has been designated as an Orthopaedic Center of Excellence for hip and knee replacement, and shoulder and spine surgery by DNV Healthcare, as well as a Center of Excellence in kidney stone management by Surgical Review Corporation.

Emergency Department

First floor, east side of the hospital
24 hours a day, 7 days a week

Main Admitting/Registration

Outpatient Lab
Monday through Friday • 8 a.m. to 7 p.m.
Saturday • 9 a.m. to 2 p.m.

Walk-in X-ray
Monday through Friday • 8 a.m. to 7 p.m.
Saturday • 9 a.m. to 2 p.m.

First floor
Monday through Friday • 5 a.m. to 7 p.m.
Saturday • 5:30 a.m. to 7 p.m.
Sunday • 7 a.m. to 7 p.m.
After hours, go to the Emergency Department registration desk

Self-Registration Kiosks

The Norton Brownsboro Hospital patient registration area includes self-registration kiosks. Check in at the guest services desk and someone will assist you.

Internet Access

  • Free Wi-Fi service is available.
  • Computers are available throughout the hospital for patients and visitors.

Gift Shop

Our gift shop offers an assortment of merchandise selected to meet the diverse needs of the community. Choose from a wide variety of gifts, including balloons, stuffed animals, figurines, home décor items, candles, lotions, jewelry, perfume, keepsakes, gift baskets, candy, flowers and cards. Phone orders are welcome; call (502) 446-8120.

Monday through Friday • 10 a.m. to 4 p.m.

The gift shop is located on the first floor of Norton Brownsboro Hospital.

Pastoral Care

Pastoral care is an important part of Norton Healthcare’s faith heritage. A chaplain is on call 24 hours a day, 7 days a week.

The chapel on the first floor of Norton Brownsboro Hospital offers a unique area for spiritual respite. It is open 24 hours a day, 7 days a week.

Meals and Snacks

Cafeteria

Norton Brownsboro Hospital’s cafeteria is on the first floor, accessible from the main lobby. With digital menus that include nutrition information and prices, the cafeteria offers a wide variety of fresh, healthy meal choices daily.

Monday through Friday
Breakfast • 6:30 a.m. to 10 a.m.
Lunch • 10:30 a.m. to 2 p.m.
Grilled to Order • 2 p.m. to 4 p.m.
Dinner • 4 p.m. to 7 p.m.

Weekends and Holidays
Breakfast • 7 a.m. to 9 a.m.
Continental Service • 9:30 a.m. to 10:30 a.m.
Lunch • 10:30 a.m. to 2 p.m.

Lobby Cafe

The cafe offers light meals, snacks and drinks.

Monday through Friday
Breakfast • 6 a.m. to 11 a.m.
Lunch • Noon to 7 p.m.

Vending Machines

Vending machines are available throughout the hospital, including locations in the cafeteria and the emergency department waiting room.

Parking

Free surface lots offer ample parking and easy access to Norton Brownsboro Hospital, Norton Medical Plaza I – Brownsboro and Norton Medical Plaza II – Brownsboro.

As a reminder, we offer FREE valet service from 7 a.m. to 5 p.m., Monday – Friday, for patients visiting Norton Brownsboro Hospital and 7 a.m. to 3 p.m., Monday – Friday, for patients visiting Medical Plaza 1.

After-hours key pick up can be reached at (502) 446-8100.

Please let us know if you have any questions.

Schedule an Appointment

Select an appointment date and time from available spots listed below.