Norton King’s Daughters’ Hospital

1373 E. State Road 62,
Madison, 47250


Visitor Policy

Visitors can be good medicine for patients. Family members and friends are welcome to visit patients in the hospital. Although we no longer have specific visiting hours, patients need time to rest. There may be times when visitation is limited. Please note the following guidelines:

Outpatient Departments/Provider Offices

One visitor/support person may accompany the patient to an appointment or office visit. For pediatric (minor) patients, two visitors/support persons may accompany the patient to an appointment or office visit.

Inpatient Areas

  • Two visitors/support persons may be in the patient’s room at the same time. Visitors/support persons may change.
  • One overnight support person will be allowed with a Norton King’s Daughters’ Health visitor pass.
  • COVID-19 patients:Patients who test positive for COVID-19 or for whom a COVID-19 test is pending will be permitted to have no more than two visitors/support persons at any time, and no overnight visits will be permitted. Each visitor/support person must review and sign the COVID-19 Guidance for Visitors Policy prior to visiting the patient.

Obstetrics/Mother-Baby Unit (Maternity)

Three designated visitors/support persons may visit. Each person must wear a visitor armband. In addition, a certified doula will be available to attend the birth as part of the medical team. This is supported by the American College of Obstetricians and Gynecologists and the Association of Women’s Health, Obstetric and Neonatal Nurses.

  • The pregnant patient will need to determine who the three designated visitors/support persons will be for their complete stay on the Mother-Baby Unit.
  • Admitting nurse or charge nurse will ask the patient for the three names and will notify emergency department registration. The visitors/support persons must check in at the registration desk to receive and put on a visitor armband.
  • Sibling visitation is allowed from 4 to 6 p.m. daily, when Jefferson County, Indiana, is not under COVID-19 yellow- or red-level designation. Siblings should be healthy and screened for active illness (runny nose, fever, etc.) prior to entering the unit. Siblings are required to be accompanied by a caregiver other than the patient.

Emergency Department

The patient, if capable, will determine who will be the contact person for the patient. If the patient is unable to decide on a contact person, then the person holding power of attorney for the patient will be the contact person. If the patient does not have a power of attorney document, the person who signed in the patient will be the contact person. This contact person will updated on the patient’s condition by staff. Other visitors will need to obtain information from the contact person.

  • Two visitors/support persons may be in the room at one time. The visitors/support persons may change with approval of the emergency department staff.
  • Two visitors/support persons will be allowed with a pediatric (minor) patient.
  • COVID-19 patients:Patients who are being tested for COVID-19 or who have tested positive for COVID-19 will be permitted to have no more than two visitors/support persons at any time, and no overnight visits will be permitted. Each visitor/support person must review and sign the COVID-19 Guidance for Visitors Policy prior to visiting the patient.

The guidelines below may be superseded by the current COVID-19 guidelines above. Please check with each department listed below to confirm visiting hours and restrictions.

Pediatric Unit

Parents and guardians may stay with a child at all times on the pediatric unit. Friends and other family may visit during regular hours.

Emergency Department

One or two visitors may stay with the patient following an initial assessment by the physician or nurse practitioner.

Outpatient Services

For outpatient services on the ambulatory services unit (ASU), on the second floor (in surgical services), up to two visitors may stay with the patient.

Same-day Surgery

One family member may stay with the patient (both parents may stay with pediatric patients).

Intensive Care Unit

Visiting hours are in 20-minute increments at these times:

  • 8:30 to 8:50 a.m.
  • 11:30 to 11:50 a.m.
  • 2:30 to 2:50 p.m.
  • 4:30 to 4:50 p.m.
  • 8 to 8:20 p.m.

Special arrangements can be made if needed. Visitors may be asked to leave the room during tests or treatments. Smoking is not allowed anywhere in the hospital or on hospital property. Visitors are asked to dress appropriately and must wear shirts and shoes. We ask that no more than two visitors be in a patient’s room at one time unless cleared with the nurse or care providers.

About Norton King’s Daughters’ Hospital

King’s Daughters’ Hospital in Madison, Indiana, has been caring for the community for over 120 years, and opened its primary campus and 86-bed, acute-care hospital in 2013. Norton Healthcare purchased the hospital in early 2022 and renamed it Norton King’s Daughters’ Health. It is Norton Healthcare’s sixth hospital and its first outside of Louisville, Kentucky. King’s Daughters’ Hospital was established in 1899 and has since grown into a regional health center. It serves residents throughout southeast Indiana and northern Kentucky. Its additional services include an outpatient rehabilitation center, home health and hospice services, a convenient care center and an award-winning cancer treatment center affiliated with Norton Cancer Institute.

Food Services

Wholesome, nourishing and well-balanced meals are an important part of your treatment and recovery. Patients receive several options for breakfast, lunch and dinner each day. If a family member or friend wants to eat with a patient in their room, they may go to the Seasons Café on the first floor, purchase a meal and bring it back to the room. They also may have a tray delivered for a small charge.

The Seasons Café

Guests and visitors are encouraged to use the Seasons Café. It is open daily from 6 a.m. to 3 p.m. and from 4 to 6 p.m. on the first floor of the hospital, near the main entrance. The Seasons Café features breakfast, lunch and dinner. A salad bar is also available, along with beverages and snack items. In addition to comfortable indoor seating, an outdoor courtyard provides tables and benches during nice weather.

The Attic

The Attic Coffee Mill Café is now providing coffee and other beverages, plus breakfast and lunch items, at its location inside the main lobby of Norton King’s Daughters’ Health. A variety of additional gift items are available for purchase. Current hours are 7 a.m. to 6:30 p.m. Monday through Friday and 7 a.m. to 2 p.m. on Saturdays. Hours are subject to change.

Vending Machines

Vending machines for snacks and beverages are located near the emergency department waiting area on the first floor and in the conference center on the basement level of the hospital. They are available 24 hours a day. Patients should check with their nurse prior to eating or drinking anything purchased from vending machines.


Visitors and patients have several parking options at Norton King’s Daughters’ Health.

Norton King’s Daughters’ Health Main Campus

Patient and visitor parking is located at the front of the campus. There are three primary parking areas. Guests may park wherever they choose:

  • Parking area A is closest to the medical building entrance.
  • Parking area B is closest to the hospital entrance.
  • Parking area C is in front of the walk-in entrance to the emergency department.


If you have parking concerns or would like to have a security escort at the main campus, contact security at (812) 801-0622.

Downtown Medical Building and Business Operations Center

The visitor parking lot for the downtown medical building is located at the corner of Broadway and Fifth Street. Parking for the business operations center is located in front of the main entrance at the end of Broadway.

Schedule an Appointment

Select an appointment date and time from available spots listed below.