Kids and adults can get treatment for head lice, ringworm and other ailments without leaving home

In Kentucky, fill out a questionnaire and get a call from a health care provider.

Poison ivy, head lice, ringworm, swimmer’s ear — whether it’s from being outdoors or in the classroom, this is the time of year many adults and children experience these common ailments.

Access Norton eCare Anytime, Anywhere

We offer two types of Norton eCare virtual visits through MyNortonChart — video visits and eVisits. Avoid the waiting room and get quality care when you need it, where you need it, with Norton eCare.

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Norton eCare now offers adult and pediatric patients in Kentucky an eVisit questionnaire for:

  • Poison ivy (for patients 18 and up)
  • Suspected head Lice (for patients 5 and up)
  • Ringworm (for patients 5 and up)
  • Swimmer’s ear (for patients 5 and up)

Norton eCare eVisits allow Kentucky residents to get care for themselves or their children anytime without having to leave work or home. As long as you are an established Norton Healthcare patient, you can fill out an eVisit questionnaire about your symptoms through MyNortonChart. You’ll get a call back from a provider in four to six hours to discuss a treatment plan and receive prescriptions if necessary.

For those who don’t meet the eVisit criteria, Norton eCare also provides video visits with providers 24/7 for non-urgent health concerns. Patients physically located in Kentucky and Indiana can use this service and don’t have to be an established Norton Healthcare patient.


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