Norton Telehealth Computer Instructions

For a seamless visit with your provider on a laptop or desktop computer, ensure you’ve set up the following in advance:

A Norton MyChart account, if you do not already have one
Proxy access if you are accessing a visit for a dependent
A webcam (can be built in to your computer or connected separately) and working audio

Norton Telehealth Help

For assistance scheduling or accessing your telehealth appointment:

Accessing Your Telehealth Appointment

Have your insurance information and a credit card ready if you have a copay. Copays for telehealth appointments are usually the same as or similar to the copay for an in-office visit.