Primary and Urgent Care Services

Norton Healthcare primary care and urgent care services are designed to get you the right care when you need it.

Primary Care Services

Annual checkups are a great way to stay strong, live healthier and get a health professional’s view of any concerns you have. Your provider can help you create a personalized wellness plan to keep you at your healthiest. Annual checkups, or well-visits, are covered by most insurance plans to help patients stay up to date on preventive care and screenings.

Learn more about the difference between annual checkups and office visits.

Your provider will learn about your lifestyle, medical history and family history and can give you information, guidance and a referral to any specialist if needed.

Family medicine specialists have the expertise and range of services to care for your entire family.

You may choose an internal medicine specialist for your primary care. These doctors are trained to diagnose, treat and prevent illness for adult patients.

If you need to be seen right away, your primary care provider can assess your symptoms, order lab work and prescribe medications if needed. You also can access care on your own schedule at 18 Norton Immediate Care Centers or several Louisville-area Norton Prompt Care Clinics (including inside select Walgreens stores), or through telehealth visits any time, any day through Norton eCare.

Nutritional counseling is available for weight loss, prenatal nutrition and healthy eating to manage chronic diseases.

Norton Healthcare is a sponsor of United Community, a coordinated care network of health, education and social care providers. Through the United Community network’s Unite Us platform, Norton Community Medical Associates providers can exchange referrals with community resource partners to help address any health or social needs.

Primary care providers also may complete referrals to our Community Health Worker Program within the Institute for Health Equity, a Part of Norton Healthcare. The community health workers can provide you with one-on-one support as they work to improve social determinants of health in our community.

Five of our primary care locations feature our Norton Community Medical Associates – Endocrinology team. Your primary care provider will help you learn to manage your diabetes. Patients also may be referred by their provider, or you may contact the team yourself for additional diabetes support, including diabetic education specialists and support groups.

If you need lab work, Norton Community Medical Associates primary care locations have services on-site, so you can complete labs during your visit. Norton Healthcare Express Services also offers drive-thru lab services with a lab order from your Norton Healthcare provider.

Flu shots and other vaccinations are an important tool to keep you and your family healthy. Each Norton Community Medical Associates primary care office provides common adult vaccines, including flu and COVID-19 boosters.

Vaccines include:

  • COVID-19
  • Flu
  • Hepatitis A series
  • Hepatitis B series
  • HPV series (ages 9 to 45)
  • Measles, mumps, rubella (MMR; ages 7 and older)
  • Meningitis B series (ages 10 to 25) – BEXSERO
  • Meningitis (meningococcal; ages 11 to 55) – MenQuadfi
  • Tdap (tetanus, diphtheria, pertussis/whooping cough)
  • Tetanus and diphtheria – Td (ages 11 and older )
  • Zoster (shingles) recombinant – Shingrix
  • Varicella (chickenpox)

Immediate Care

  • Abdominal pain (minor)
  • Allergies
  • Athlete’s foot
  • Arthritis flares
  • Asthma flares
  • Bladder infections
  • Bronchitis/pneumonia
  • Colds
  • Cold sores
  • Cuts/minor lacerations
  • Diarrhea
  • Ear infections
  • Ear wax removal
  • Eczema/dry skin
  • Eye infections/styes
  • Gastritis or indigestion
  • Gout
  • Headaches – migraine and tension
  • Hemorrhoids
  • Impetigo
  • Infectious diseases (coughs, colds, diarrhea, vomiting and fever)
  • Influenza (flu)
  • Insect bites/bee stings
  • Medication side effects
  • Minor allergic reactions
  • Pinkeye
  • Poison ivy/poison oak
  • Rash/skin conditions
  • Ringworm
  • Sinus infections
  • Sexually transmitted infections/diseases (STIs/ STDs)
  • Stomach flu (gastroenteritis)
  • Strep/sore throat
  • Swimmer’s ear
  • Urinary tract infections (UTIs)
  • Acute fracture (nondisplaced)
  • Minor head injuries
  • Back pain or strains
  • Knee, shoulder and ankle sprains
  • Fingernail/toenail injuries
  • Hand and foot injuries
  • Splinter removal
  • Falls
  • Minor trauma and lacerations
  • Minor burns
  • Work-related injuries
  • Employer drug testing
  • Preemployment
  • Camp and sports physicals
  • COVID-19 (not for travel testing)
  • Cultures
  • Digital X-ray
  • Influenza (flu)
  • Mononucleosis
  • Pregnancy tests
  • Strep throat screens
  • Tdap (tetanus, diphtheria, pertussis)
  • Td (tetanus, diphtheria)

Travel vaccines available exclusively at Norton Immediate Care Center – Middletown

  • Malaria (prescription provided and will need to be filled prior to travel)
  • Polio
  • Typhoid fever
  • Yellow fever

Norton Prompt Care Clinics (Norton Prompt Care at Walgreens Clinics)

  • Acne
  • Allergies (seasonal)
  • Athlete’s foot
  • Bronchitis
  • Chickenpox
  • Cold
  • Cough
  • Diarrhea, nausea and vomiting
  • Earache and ear infections
  • Eczema
  • Female bladder infection and urinary tract infection (UTI)
  • Fever
  • Flu
  • Headaches and migraine
  • Head lice and scabies
  • Hives
  • Impetigo
  • Laryngitis
  • Lyme disease (early)
  • Mono (infectious mononucleosis)
  • Oral, mouth and cold sores
  • Pinkeye and styes
  • Poison ivy, poison oak and poison sumac (steroid injections, as needed)
  • Ringworm
  • Sexually transmitted infection (STI) screening and treatment, rapid HIV testing (ages 18 and older)
  • Shingles (herpes zoster)
  • Sinus infections
  • Skin infections, irritations and rashes
  • Sore throat and strep throat
  • Staple and suture removal
  • Swimmer’s ear
  • Swimmer’s itch
  • Upper respiratory infections
  • Burns (minor)
  • Corneal and eye abrasions
  • Foreign body removal from eyes or ears (limited)
  • Joint pain
  • Minor back pain
  • Splinter removal
  • Sprains and strains
  • Sunburn
  • Tick bites/insect bites and stings
  • Acid reflux and acid indigestion
  • Asthma
  • Cardiovascular conditions
  • Chronic bronchitis
  • Diabetes
  • Emphysema
  • High blood pressure
  • High cholesterol
  • Minor depression
  • Osteoarthritis
  • Osteoporosis
  • Thyroid disorders
  • COVID-19 rapid test and evaluation
  • Blood pressure screening and counseling
  • Cholesterol and diabetes screening and counseling
  • Colon cancer screening and evaluation (ages 45 and older)
  • Diabetes screening and counseling
  • Health screening
  • Health screening with risk assessment
  • Tuberculosis (TB) testing (PPD skin test)
  • PPD (TB) skin test reading
  • COVID-19 initial and booster vaccinations (per Centers for Disease Control and Prevention guidelines)
  • Flu (influenza)
  • Flublok quadrivalent flu vaccine (Adult flu vaccine, also used as high dose for older adults. Safe with egg allergies for ages 18 and older)
  • HPV series (ages 9 to 45)
    • Hepatitis A series
    • Hepatitis B series
  • Measles, mumps, rubella (MMR; ages 7 and older)
  • Meningitis (meningococcal; ages 11 to 55)
  • Meningitis B series (ages 10 to 25)
  • Pneumococcal vaccine (PPSV; ages 7 and older)
  • Pneumonia (Pneumococcal) – Prevnar 1 (ages 7 and older)
  • Shingrix
  • Tdap (tetanus, diphtheria, pertussis/whooping cough)
  • Tetanus and diphtheria – Td (ages 11 and older )
  • Sports and camp physicals (ages 2 to 18)
  • Administrative and employment physicals (ages 18 and older)
  • Annual and school physicals (ages 2 and older)
  • Foreign body removal from ear (limited)
  • Foreign body removal from eye (limited)
  • Skin tag removal
  • Demonstration of nebulizer treatment
  • Pressurized or nonpressurized inhalation treatment
  • Tobacco cessation
  • COVID-19 rapid test and evaluation, PCR and antigen
  • Flu A and B test
  • Glucose test
  • Lipid panel
  • Mono test
  • Pregnancy test
  • Pulse oximetry test
  • Strep test
  • Urinalysis test

Norton eCare

  • Cold
  • Flu
  • Cough
  • Fever
  • COVID-19
  • Pinkeye
  • Swimmer’s ear
  • Sinus infection
  • Allergies
  • Sore throat*
  • Diarrhea
  • Nausea
  • Vomiting
  • Skin rash (eVisit available for ages 5 and up)
  • Insect bite
  • Poison ivy
  • Lice
  • Ringworm (eVisits available for ages 5 and up)
  • Vaginal discharge/irritation
  • Urinary issues
  • Breastfeeding support (offered free of charge)

*Drive-thru testing may be required to rule out conditions such as strep

Emergency Care

  • Chest pain
  • High fever
  • Major head injury
  • Seizure
  • Severe abdominal pain
  • Severe asthma attack
  • Severe burn or cut
  • Severe pain
  • Shock
  • Unconsciousness or unresponsiveness
  • Uncontrollable bleeding
  • Difficulty breathing
  • Stroke
  • Loss of vision

If your condition is serious, call your doctor, call 911 or go to the nearest emergency department.

Care Wherever You Are

  • Wherever you or are in Kentucky or Southern Indiana, quality health care is nearby for you and your family. Call us, video chat, walk in, drive up, save a spot in line or make an appointment. In-person and online urgent care is available after business hours.
  • You’ll get care integrated with the region’s most comprehensive network of specialty providers and the Norton Children’s pediatric network.
  • Over 35 Norton Community Medical Associates primary care locations across the Louisville area and Southern Indiana, with online scheduling, give you a trusted medical home.
  • Norton Healthcare Express Services offers the convenience of drive-thru vaccination and lab options.
  • Five primary care locations include the Norton Community Medical Associates – Endocrinology team, offering additional diabetes support.
  • Medicare, Medicaid and most major commercial insurance plans are accepted.
  • Communicate with your primary health care provider and any others who treat you through your free Norton MyChart account. Order prescription refills, see lab results, ask questions about your care and more.

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