Patient Support – Diabetes Care

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Endocrinologists at Norton Community Medical Associates – Endocrinology and Wendy Novak Diabetes Institute practice an integrated approach to diabetes care and management. Kentucky’s rate of diabetes is currently ranked eighth in the country, and by 2050, 5 million people in the U.S. are expected to have Type 1 diabetes. So there is an urgent need for comprehensive diabetes centers in our community. That’s why at Wendy Novak Diabetes Institute we are focused on providing patients and their families with the tools and skills needed to treat and manage diabetes.

Patients and their families have access to certified diabetes educators who teach patients about various topics, such as how to use nutrition and diet to manage blood sugar, how to operate a glucose monitor and more. We know that living with diabetes can be challenging and requires constant attention. That’s why we provide a library of content to educate patients about the condition and share important management methods.

Diabetes Care Programs

As part of Kentucky’s largest diabetes support program, our team of endocrinologists, nurse navigators and certified diabetes educators treat patients and provide the following resources:

Care That’s Everywhere

Diabetes Education Playlist

In addition to establishing a relationship with a diabetes care and education specialist, you can reference these videos for common questions and topics relating to diabetes care and diet.

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Fast-track Pre-surgery Program

Patients are referred into this program by their surgeons if the patient’s blood sugar levels are too elevated to complete a safe surgery. On your first visit with the endocrinologist, you will review your care plan and current treatment strategies, and then work with the diabetes dietitian weekly to reduce your blood sugar levels through diet, exercise and changes to medication regimens. The program has resulted in over 160 patients successfully reaching their goal, with shorter hospital stays, lower costs and better outcomes following surgery.  

Prediabetes Education Series

The Norton Healthcare Prediabetes On-demand Video Series is an online, self-driven, educational program designed to support you in reversing prediabetes. Videos may be viewed on your own time. You will receive a link in your email within 24 hours after registration.

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Virtual and In-person Support Groups

Let’s Chat is a virtual and in-person support group offered monthly through Zoom. Sessions are led by endocrinology provider Stacy L. Koch, APRN. Stacy, a nurse practitioner, provides education and an opportunity to connect and talk with other people who have diabetes. Each month there is a topic of focus — past topics have included coping with diabetes, healthy eating, exercise and medications.

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Program for Pediatric Patients

If you are a young person transitioning out of pediatric diabetes care, the team works with you and your family to make this an easy and convenient process. As part of your transition, these providers will share medical records and care plans to help you feel confident and independent in your care. During your first transition visit, you will meet with your new provider, diabetes educator and nurse navigator. You will discuss treatment goals, concerns and medications.

Transition to Adult Diabetes

Drive-thru A1C Testing

Norton Healthcare Express Services offers convenient access to diagnostic testing and vaccinations in a drive-thru setting, without stepping foot in a waiting room or doctor’s office.

Norton Healthcare Express Services is perfect for when you have lab tests to conduct before, in between or after provider visits. After meeting with a Norton Healthcare provider, whether in person or through telehealth, you may fulfill any needed testing or vaccinations at this drive-thru location on Breckenridge Lane in the Hikes Point area of East Louisville. 

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Norton MyChart

Access your health information anytime through your free Norton MyChart account. If you do not have an account, you can sign up.

  • Get 24/7 confidential access to your health and appointment information.
  • See your lab test results.
  • Send nonurgent messages to your provider.
  • View and manage your medications.

“With amazing support from the community, we’ve been able to stay on the cutting edge to provide the very best for the patients and families we serve. That includes comprehensive pediatric endocrinology care and the Wendy Novak Diabetes Institute — the largest and most comprehensive diabetes center in Kentucky.”

Why Choose Norton Community Medical Associates – Endocrinology

  • More people with diabetes or endocrine or hormonal conditions in Louisville and Southern Indiana choose Norton Community Medical Associates – Endocrinology and Wendy Novak Diabetes Institute, a part of Norton Healthcare, for their care than any other health system in the area.
  • Access specialized diabetes and endocrinology care at five Norton Community Medical Associates – Endocrinology locations. Saturday hours help fit your care into your schedule.
  • Fellowship-trained and board-certified endocrinologists provide a comprehensive and inclusive approach.
  • The largest diabetes support program in Kentucky, Wendy Novak Diabetes Institute offers a team of certified diabetes educators, endocrinology nurse navigators and support groups.
  • Comprehensive support helps patients transition from Norton Children’s pediatric diabetes care to Norton Healthcare’s services for adult patients.
  • Patients benefit from our deep commitment to innovation and advancing the science of care through research and a partnership with Wendy Novak Diabetes Institute.
  • Medicare, Medicaid and most commercial insurance are accepted.
  • Communicate with your provider, manage appointments, get on the waitlist for an earlier appointment, refill prescriptions and more from a mobile device or computer with your free Norton MyChart account.

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