Mental Health

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If you are in a mental health crisis, or have thoughts of harming yourself or someone else, call 911 immediately. 

Mental health care is as important as physical health care, so it’s crucial that you stay on top of your annual checkups with your primary care provider (PCP). 

How Can My PCP help With My Mental Health?

Your PCP is often the first line of defense against worsening mental health issues, as well as someone who can collaborate with your behavioral health team on maintenance and monitoring of your mental health condition.

PCPs can:

  • Assess you for mental health symptoms during routine visits
  • Order labwork to see if any underlying conditions could be affecting your mental health
  • Identify depression, anxiety,  substance abuse and use disorders
  • Provide initial interventions for these conditions, such as medication management or lifestyle modifications
  • Connect you with behavioral health services, counseling, education resources or opioid treatment programs
  • Connect you with community mental health resources, including prevention resources
  • Refer you to psychiatrists, psychologists or social workers

How Can I Meet With a PCP or a Behavioral Health Professional?

You can schedule an appointment with a PCP by calling (502) 629-1234, and selecting option 3. Existing patients can schedule an appointment on your Norton MyChart account. New patients can schedule online.

Because your mental and physical health can be deeply connected, our team of primary care and behavioral health providers works together with you and your support network to deliver care that addresses mental health, substance abuse and other medical needs. Norton Behavioral Medicine offers convenient telehealth appointments. You can log in from your phone or computer and speak directly with a behavioral health specialist.

Norton Now: Care When You Need It

  • Get medical care when and where it works for you.
    • Norton Community Medical Associates primary care is your medical home. More than 35 locations across the Louisville area and Southern Indiana means there’s an office close to home, work or school. Your primary care physician knows you and your health and performs annual checkups to stay ahead of any emerging conditions. Our doctors and nurse practitioners connect you to the full Norton Healthcare system, giving you and your family easy access to the area’s leading specialty physicians.
    • More than 15 Norton Immediate Care Centers offer treatment for minor illnesses and injuries. Reserve your spot in line and we’ll text you when it’s time to check in. All Norton Immediate Care Centers are equipped with X-ray machines.
    • Norton Prompt Care clinics have same-day appointments available when you need care for yourself or your family. All locations offer extended weekday and weekend hours. Many are located within Walgreens stores.
    • Norton eCare allows you to visit with a provider via secure video or by simply answering questions online about your symptoms.
    • Emergency care is available for a very serious illness or injury that puts your life in danger. Get treatment 24/7 at nine locations in Louisville and Southern Indiana, including three locations for kids.
  • Medicaid, Medicare and most major commercial insurance plans are accepted.
  • Get test results, renew prescriptions, communicate with your health care provider, get notified if an earlier appointment becomes available and more with your free Norton MyChart account.

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