Brain Tumor Center Patient Support | Norton Healthcare Louisville, Ky.

Brain Tumor Center Patient Support

We understand that a brain tumor diagnosis affects the entire family. At the Brain Tumor Center, a collaboration of Norton Neuroscience Institute and Norton Cancer Institute, we strive to provide our patients and their families with a level of care that goes beyond state-of-the-art treatment. That’s why we offer extensive educational, physical and emotional support services to you and your family. We provide the cutting-edge medical care you need and the personalized support you deserve.

Norton Cancer Institute Resource Centers

Five locations of Norton Cancer Institute Resource Centers provide comfort, support and information at no cost to patients and families. Services include:

  • Art therapy
  • Clinical trials
  • Community groups to provide emotional support and educational counseling
  • Free classes and seminars by leading professionals on cancer-related topics
  • Lending library
  • Massage therapy
  • Nutritional counseling
  • Private educational sessions with oncology-certified nurses
  • Wigs/turbans

Neuro-oncology Patient Navigator

Every patient diagnosed with a brain, spine or pituitary tumor is provided with the services of our neuro-oncology patient navigator program. This unique program was developed to assist patients and their families with the challenges that come with a tumor diagnosis. Our patient navigator is a registered nurse who acts as an advocate for patients and families and provides information and support through diagnosis, treatment and beyond. Patient navigator services are free and available as often as needed by patients and families.

Behavioral Oncology

Norton Cancer Institute’s Behavioral Oncology Program is designed to provide supportive, emotional and psychological care for patients diagnosed with brain tumors. A specially trained nurse practitioner provides professional counseling to alleviate the stress that comes along with a cancer diagnosis. Through interactions with the counselor, patients and their families learn coping techniques to guide them through this challenging time.

Specialty Pharmacy

Norton Specialty Pharmacy, located at Norton Women’s & Children’s Hospital in St. Matthews, offers specialized expertise, integrated support programs and convenient access to prescriptions. Special services include:

  • Thorough one-on-one counseling with a specialty pharmacist
  • Follow-up consultations regarding your medication and treatment plan
  • Monitoring speed and accuracy of your prescription fulfillment
  • Free delivery and convenient pickup options
  • After-hours, on-call pharmacist for clinical and medication support
  • Dedicated help securing insurance prior authorizations and responding to insurance company requests

Financial Counseling

Because the Brain Tumor Center is part of Norton Healthcare, it is guided by the same faith-based mission of caring for the sick and injured in the community. This care includes helping patients make arrangements to pay their bills in a compassionate, friendly way. We understand that making financial arrangements for health care services can be stressful, and we are committed to ensuring your peace of mind.

Brain Tumor Care That’s Focused on You

  • A neuro-oncology patient navigator helps patients and their families and acts as a patient advocate through diagnosis, treatment and beyond.
  • Financial counselors provide compassionate, friendly help to patients plan to pay their bills.
  • Five area Norton Cancer Institute Resource Centers provide comfort, support and information at no cost to patients and families.
  • Norton Cancer Institute’s Behavioral Oncology Program is designed to provide supportive, emotional and psychological care for patients diagnosed with brain tumors.
  • Communicate with your provider, manage appointments, refill prescriptions and more anytime from a computer or mobile device with a free MyNortonChart account.

About the Brain Tumor Center

  • Our multidisciplinary approach ensures your case benefits from the viewpoints of specialists from a broad array of expertise, experience and training.
  • Same-day appointments are available for newly diagnosed patients
  • Since we combine the various specialties that can treat your brain tumor, you can schedule all of your appointments for the same day, in the same location.
  • Our Brain Tumor Board discusses and considers various approaches to treating your brain tumor before arriving at a customized treatment plan.
  • From robotics to the latest in chemotherapy, sophisticated treatments offer our patients the benefits of precisely eliminating brain tumors while protecting healthy brain tissue.
  • Our specialists are the principal investigators on many brain tumor clinical trials to provide patients access to the latest innovative treatments.
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