For most, the flu is a mild illness and doesn’t require medical care — stay home for at least 24 hours after any fever breaks and avoid contact with others except to get medical care or other necessities.
Flu symptoms usually come on suddenly — typically within one to four days of infection. Some or all of these symptoms are typical signs of flu:
The flu viruses circulate year-round, but typically start making people sick in the United States in October, peaking from December to February.
Antiviral drugs may be a flu treatment option, especially if you are at high risk of serious complications. When taken promptly, antiviral drugs can ease the flu’s worst symptoms and can shorten the time you feel sick by an average of one day.
Antibiotics are used to treat bacterial infections and aren’t effective against viral infections like the flu. Some people may develop a bacterial infection as a result of having the flu. Current antiviral drugs can treat cases of both influenza A and B. They have their biggest effect when taken within 48 hours of symptoms first appearing, making rapid diagnosis important.
If you are experiencing symptoms of flu or COVID-19 requiring an evaluation, care is available with a provider visit through Norton Community Medical Associates primary care locations, Norton Children’s Medical Group pediatrician locations, Norton Prompt Care at Walgreens clinics and through Norton eCare, a virtual urgent care option. Norton eCare is available 24/7 and provides virtual consultation with a provider with referral to Norton Healthcare Express Services drive-thru testing if needed.
If you have no symptoms but need to test yourself for COVID-19, a visit with a health care provider is not required. Over-the-counter COVID-19 tests are available for asymptomatic testing at most retail pharmacy locations. At times you may need proof of a negative test from a health care provider. In those instances, Norton Healthcare administers COVID-19 antigen tests to patients with no symptoms at Norton Healthcare Express Services, by appointment only. Appointments are available for all ages and can be scheduled online at NortonHealthcare.com/COVID-19. Please review your insurance for any recent changes in coverage for COVID-19 testing.
Norton Healthcare offers rapid PCR and on-site antigen tests providing results within visit time or at maximum 24 hours. Send-out lab test results typically take 24 to 72 hours to return from our lab partner. Please note that the return of results is an estimated time and is subject to lab capacity and patient demand for testing. The fastest way to get your test results is through your free MyNortonChart account. All testing and treatment locations accept most insurance plans.
Features: Same-day appointments may be available for COVID-19 or flu on-site testing, treatment or vaccination at over 36 locations for existing patients, including a mobile primary care unit and bilingual (Spanish-speaking) practice.
Appointments: Appointment required. Schedule through your MyNortonChart online or by calling (502) 629-1234.
Features: Our 18 locations serving all ages are open every day, with extended hours at select locations. On-site testing is available with provider visit.
Appointment: Reserve your spot online or walk in.
Features: Eight clinic locations inside Greater Louisville Walgreens stores serving patients 2 and older are open Monday through Saturday, 8 a.m. to 8 p.m. On-site testing is available with provider visit. Flu and COVID-19 vaccinations are also available. COVID-19 shots are available only at Kentucky locations.
Appointment: Schedule a same-day appointment.
Features: Same-day appointments may be available for existing patients for on-site testing and treatment; after-hours appointments are offered at most locations. Existing patients ages 6 months and older also may schedule a flu vaccine with their pediatrician’s office.
Appointments: Appointment required. Appointments can be scheduled online via MyNortonChart or by calling (502) 629-KIDS.
Features: Virtual urgent care 24/7 from anywhere in Kentucky or Indiana; discuss minor illness symptoms, including COVID-19 and flu, from the comfort of home, for ages 2 and older. After consulting with a provider, you may be scheduled for testing at our drive-thru location. Treatment may be prescribed if necessary.
Appointment: Complete an eVisit questionnaire or schedule a same-day video visit.
Features: Rapid antigen COVID-19 tests are available without a referral, only for patients without symptoms. Flu/COVID-19 combination tests require a provider referral prior to visit. You must schedule an appointment.
Drive-thru testing is available for all ages. Hours are Monday through Friday, 7 a.m. to 7 p.m.
Flu vaccinations are also available for adults and children for patients ages 2 and older. COVID-19 shots are not available at this location.
Appointment: Appointment required
If you need emergency medical care, dial 911 or go to the nearest emergency department. All locations are open 24 hours, seven days a week.
Select an appointment date and time from available spots listed below.