What You Can Expect From a Primary Care Provider

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Your primary care doctor helps keep you feeling good. You can access primary care when you’re sick, for help with mental health concerns, for full-body annual checkups, to manage any chronic conditions you have, and to be matched with additional providers if anything requiring specialist care comes along.

Your primary care physician knows you. They know your health history and they know your health goals. Urgent care providers are there for when you need help with a minor illness or injury. Your primary care physician is home base – where they know your name and your latest bloodwork.

Regular visits to your primary care provider, even when you’re feeling fine, allow for preventive care, a check in on any physical or mental health concerns you have and a gateway to comprehensive care.

Your primary care provider may be a medical doctor or nurse practitioner. A nurse practitioner, also known as an advanced practice registered nurse or APRN, has advanced clinical training and a graduate-level degree of education such as a master’s degree. Advanced education and experience give them authority to perform more duties than a nurse. They provide many of the same services as a doctor, including writing prescriptions.

Primary Care Services

Annual Checkups

An annual checkup or annual wellness visit  gives you and your primary care physician a chance to help you stay healthy, uncover conditions that haven’t caused symptoms yet, and check in on your overall wellbeing.

The Affordable Care Act requires most insurance plans to provide certain preventive care services like vaccines and screening. The insurance plan covers the preventive care at no cost to you.

Blood Work and Labs

You can get blood drawn for lab analysis at your Norton Community Medical Associates primary care office. Other options include Norton Healthcare’s adult hospitals, CPA lab locations and Norton Healthcare Express Services drive-up labs in Hikes Point.

Blood tests can provide insight into symptoms you have and alert you to lingering conditions ranging from vitamin D deficiency to high blood sugar levels that could be a sign of risk for prediabetes or diabetes.

Chronic Disease and Medication Management

A chronic condition that you manage with medication can be supervised by your primary care provider. Diabetes, high blood pressure and high cholesterol are examples. Having a chronic illness means regular monitoring for possible treatment modifications.

Many Norton Community Medical Associates primary care offices also offer on-site care from endocrinologists for treatment of diabetes, thyroid disorders and other conditions affecting your glands. Our primary care doctors work closely with Norton Community Medical Associates – Endocrinology, associated with Wendy Novak Diabetes Institute.

Internal Medicine or Family Medicine Specialists

When it comes to choosing a primary care provider, one consideration is internal medicine physician versus family medicine.

Internal medicine providers have expertise in treating complex medical issues that may affect more than one area of the body. You may find it helpful to choose an internal medicine provider with additional training in a subspeciality such as cardiology, dermatology, geriatrics, medical weight management or neurology.

Family medicine physicians treat patients of all ages with an emphasis on preventive medicine. As your partner in health, a family medicine provider helps you navigate care with specialists and empowers you in your health care. A family medicine provider often will treat you throughout your life and, in many cases, also will treat multiple generations of your family. Over time your provider may become a specialist in you, with a unique perspective on your health needs.

Mental Health Screening and Care

You can talk to your primary care doctor about anxiety, depression and other mental health conditions. At Norton Community Medical Associates primary care, you have access to referrals to Norton Behavioral Medicine for short-term therapy.

Nutritional Counseling

Sometimes feeling your best can be as simple as eating better. A better diet can reduce your chances of developing diabetes, heart disease, dementia and other conditions.

Your primary care physician is equipped to be your partner in developing a healthy diet. If you need referral to a dietitian, your primary care physician can help you make that decision.

Your annual checkup and blood work is a great time to chart your progress – not only with your weight, but blood sugar levels, cholesterol and more.

Office Visits

Your primary care provider is one of your options to get treatment when you aren’t feeling well or experiencing symptoms that concern you. Same-day appointments may be scheduled for existing patients via Norton MyChart each morning. Norton Immediate Care Centers and Norton Prompt Care are convenient options for minor illnesses and injuries. Norton eCare video visits or questionnaire visits can help with many common illnesses such as urinary tract infection, upper respiratory infection and others.

When you make an appointment with your primary care provider, you can also choose to be alerted if an earlier time slot becomes available.

Vaccinations

There are many options for your annual flu shot, including your primary care provider. Primary care can also help if additional vaccines or boosters are recommended for people your age, to protect you from conditions such as hepatitis, human papillomavirus (HPV) and more.

Patient Support

Bilingual Care

Ya sea que esté enfermo, necesite un chequeo de rutina o atención continua, los médicos de atención primaria y los profesionales de salud de práctica avanzada de Norton Community Medical Associates – La Clínica Preston están aquí para usted

Mobile Primary

Norton Prevention & Wellness Mobile Primary Care offers well and sick visits, screenings, vaccines for adults, and management of chronic conditions and minor injuries for adults and kids.

It can be your new primary care office, with weekly stops in Louisville neighborhoods.

Norton MyChart

Your mobile phone is also a powerful tool for managing your health care. From your phone or a computer, your free Norton MyChart account allows you to ask your primary care physician questions, book appointments, get on a waitlist if an earlier appointment becomes available, arrange for prescription refills, view results from blood work and other labs, and more.

Urgent Care and Telehealth

Your primary care physician may not be available when you have a minor illness or injury. Norton Now offers care options like Norton Immediate Care Centers, Norton Prompt Care, or Norton eCare video visits and eVisits (phone visits) to help. Your primary care physician will get updates on your care in case you need a follow-up visit.

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