PGY2 Ambulatory Care Pharmacy Residency

The Norton Healthcare PGY2 ambulatory care pharmacy residency program has been accredited by the American Society of Health-System Pharmacists since 2015. This program is designed to train pharmacists who specialize in the provision of ambulatory care services within an interdisciplinary team while advancing patient-centered care through quality improvement, practice-based leadership and education of the health care team. This program prepares its graduates to assume positions as clinical pharmacy specialists in ambulatory care practice in a multifacility health care system environment and to attain board certification in ambulatory care pharmacy. 

This program offers direct patient care learning experiences in primary care, transitions of care, specialty pharmacy and specialty pharmacy practices, including cardiology, neurology, rheumatology, infectious diseases and oncology. Longitudinal learning experiences are also offered in project management, leadership, and population health and managed care.

In addition to developing clinical skills to manage complex chronic conditions in conjunction with a multidisciplinary team, the resident also will be involved in developing ambulatory clinical pharmacy services and precepting PGY1 residents and students.

Norton Healthcare is a leader in serving adult and pediatric patients from throughout Greater Louisville, Southern Indiana, the commonwealth of Kentucky and beyond. The not-for-profit hospital and health care system has six Louisville-based hospitals and three hospitals in Southern Indiana.

With more than 23,000 employees, over 1,750 employed medical providers and more than 3,000 total providers on its medical staff, Norton Healthcare is Louisville’s second largest employer. It provides care at more than 400 locations throughout Kentucky and Southern Indiana. The six Louisville hospitals have a total of 1,927 licensed beds, and the Southern Indiana hospitals have a total of 347 licensed beds. The hospitals provide inpatient and outpatient general care as well as specialty care, including heart, neuroscience, cancer, orthopedic, women’s and pediatric services. The system also includes 10 outpatient centers, 19 Norton Immediate Care Centers, 14 Norton Prompt Care clinics and an expanded telehealth program. A strong research program provides access to clinical trials in a multitude of areas.

Five of Norton Healthcare’s Louisville hospitals and Norton Cancer Institute are LGBTQ+ Healthcare Equality Leaders. Our facilities first received this designation from the Human Rights Campaign (HRC) in 2018 and have received it in all subsequent years that the designation has been awarded. (HRC did not announce health equality designations in 2021 or 2023.) Norton Healthcare also was recognized in 2022, 2023 and 2024 on the Disability Equality Index’s list of Best Places to Work for Disability Inclusion. 

Current Residents

Katie Miller, Pharm.D.

  • Education: University of Kentucky College of Pharmacy, Lexington
  • Training: PGY1 Pharmacy Residency, Norton Healthcare (2024)
  • PGY2 project: Development of a Patient Prioritization Process for Pharmacists in the Primary Care Setting
  • Email: miller@nortonhealthcare.org

Corey Stevens, Pharm.D.

  • Education: University of Cincinnati College of Pharmacy, Ohio
  • Training: PGY1 Pharmacy Residency, Norton Healthcare (2024)
  • PGY2 project: Implementation of a Pharmacist-driven Workflow for the Management of Human Immunodeficiency Virus Preexposure Prophylaxis in a Clinic Setting
  • Email: stevens@nortonhealthcare.org

Former Residents

Cayla Ayala, Pharm.D.

  • Education: University of Kentucky College of Pharmacy
  • Training: PGY1 Pharmacy Residency, St. Joseph East Hospital, Lexington, Kentucky (2022) and PGY2 Ambulatory Care Pharmacy Residency, Norton Healthcare (2023)
  • PGY2 project: Impact of a Clinical Pharmacist Initiative on Value-based Care in a Medicare Advantage Patient Population
  • Current position: Clinical pharmacist, specialty pharmacy, Norton Healthcare

Emily Bryan, Pharm.D.

  • Education: Sullivan University College of Pharmacy, Louisville
  • Training: PGY1 Pharmacy Residency, Norton Healthcare (2022) and PGY2 Ambulatory Care Pharmacy Residency, Norton Healthcare (2023)
  • PGY2 project: Optimization of Clinical Data Collection Process to Demonstrate Patient Outcomes in an Integrated Health-system Specialty Pharmacy

Gabrielle Law, Pharm.D., BCACP

  • Education: Butler University College of Pharmacy and Health Sciences, Indianapolis, Indiana
  • Training: PGY1 Community-based Pharmacy Residency, Walgreens/Purdue University, Indianapolis (2021) and PGY2 Ambulatory Care Pharmacy Residency, Norton Healthcare (2022)
  • PGY2 project: Impact of a Pharmacist-led Initiative to Increase Utilization of SGLT2i at Hospital Discharge in Eligible Patients
  • Current position: Ambulatory care clinical pharmacy specialist in primary care, Community Health Network, Fishers, Indiana

Rachel Moehlenbrock, Pharm.D., MPH, BCACP

  • Education: University of Tennessee Health Science Center, Memphis
  • Training: PGY1 Pharmacy Residency and PGY2 Ambulatory Care Pharmacy Residency, Norton Healthcare (2021, 2022)
  • PGY2 project: Implementation of a Transitions of Care Pharmacist Workflow for Tobacco Cessation Intervention at Hospital Discharge
  • Current position: Transitions of care clinical pharmacist specialist, Norton Healthcare

Lauren Heltsley, Pharm.D., BCACP

  • Education: University of Kentucky College of Pharmacy
  • Training: PGY1 Pharmacy Residency, St. Joseph East Hospital, Lexington, Kentucky, (2020) and PGY2 Ambulatory Care Pharmacy Residency, Norton Healthcare (2021)
  • PGY2 project: Mitigation of Financial Barriers to Medication Access in Primary Care Practices
  • Current position: Ambulatory clinical pharmacy specialist, rheumatology, Norton Healthcare

Lindsay Jackson, Pharm.D., MBA, BCACP

  • Education: University of Kentucky College of Pharmacy
  • Training: PGY1 Pharmacy Residency and PGY2 Ambulatory Care Pharmacy Residency, Norton Healthcare (2020, 2021)
  • PGY2 project: Mitigating Financial Barriers to Medication Access in a Community Hospital System
    Current position: Ambulatory clinical pharmacy specialist, infectious diseases, Norton Healthcare 

Justin McCann, Pharm.D., MBA, BCACP

  • Education: University of Kentucky College of Pharmacy
  • Training: PGY1 Pharmacy Residency and PGY2 Ambulatory Care Pharmacy Residency, Norton Healthcare (2019, 2020)
  • PGY2 project: Development and Implementation of a Pilot Pharmacogenetics Program: Proof of Concept
  • Current position: Transitions of care clinical pharmacist specialist, Norton Healthcare

Kimber Woodrum, Pharm.D., MPH, CDCES, BCACP

  • Education: University of Kentucky College of Pharmacy
  • Training: PGY1 Pharmacy Residency and PGY2 Ambulatory Care Pharmacy Residency, Norton Healthcare (2019, 2020)
  • PGY2 project: Implementation of a Pharmacist-driven Process to Expand Access to Naloxone
  • Current position: Employee population health and benefits clinical pharmacist specialist, Norton Healthcare

Lindsey Nolan, Pharm.D., MPA, BCACP

  • Education: University of Kentucky College of Pharmacy
  • Training: PGY1 Pharmacy Residency and PGY2 Ambulatory Care Pharmacy Residency, Norton Healthcare (2018, 2019)
  • PGY2 project: Standardizing a Specialty Pharmacy Workflow to Improve Clinical and Operational Services

Brittany Wyatt, Pharm.D., MPA, BCACP

  • Education: University of Kentucky College of Pharmacy
  • Training: PGY1 Pharmacy Residency and PGY2 Ambulatory Care Pharmacy Residency, Norton Healthcare (2018, 2019)
  • PGY2 project: Implementing and Sustaining a Staff Education Process in a Specialty Pharmacy
  • Current position: Transitions of care clinical pharmacist specialist, Norton Healthcare

Kassandra Mohler, Pharm.D., BCACP

  • Education: Butler University College of Pharmacy and Health Sciences
  • Training: PGY1 Pharmacy Residency and PGY2 Ambulatory Care Pharmacy Residency, Norton Healthcare (2016, 2017)
  • PGY2 project: Assessing the Impact of a Pharmacist on the Centers for Medicare and Medicaid Star Ratings in a Patient-centered Medical Home
  • Current position: Ambulatory care cinical pharmacy specialist in primary care and endocrinology, Community Health Network, Indianapolis, Indiana

Christie Lee Scott, Pharm.D., MSCS

  • Education: University of Kentucky College of Pharmacy
  • Training: PGY1 Pharmacy Residency and PGY2 Ambulatory Care Pharmacy Residency, Norton Healthcare (2015, 2016)
  • PGY2 project: Impact of Integrating a Pharmacist in a Level 3 Patient-centered Medical Home
  • Current position: Ambulatory clinical pharmacy specialist, neurology, Norton Healthcare

Learning Experiences

  • Required direct patient care block rotations:
    • Primary care I (eight weeks)
    • Primary care II (eight weeks)
    • Specialty pharmacy (six weeks)
    • Transitions of care (six weeks)
    • Integrated specialty pharmacy practice (seven weeks)
  • Required longitudinal rotations:
    • Population health and managed care
    • Leadership
    • Project management
    • Transitions of care – longitudinal weekend
      • Every fourth weekend with one day off after each weekend worked
    • Elective block rotations (residents select three four- to five-week electives):
      • Ambulatory oncology
      • Heart failure clinic
      • Neurology multiple sclerosis services and memory disorder clinic
      • Infectious diseases
      • Rheumatology
      • Management

Maggie Mangino, Pharm.D., BCACP, CDCES
Ambulatory Care Clinical Pharmacist Specialist
PGY2 Ambulatory Care Pharmacy Residency Program Director
* Education: University of Kentucky College of Pharmacy
* Training: PGY1 Pharmacy Residency, University of Louisville Healthcare
* Practice area: Employee medication management program and primary care practice

Contact information:
Norton Healthcare Pharmacy Services
Medical Towers South, Suite 780
234 E. Gray St.
Louisville, KY  40202
Phone: (502) 629-6857
Email: maggie.mangino@nortonhealthcare.org

Kwadwo Amankwa, Pharm.D., BCPS
Clinical Pharmacist Specialist, Norton Heart & Vascular Institute
* Education: Albany College of Pharmacy and Health Sciences, New York
* Training: PGY1 Pharmacy Residency, Mary Imogene Bassett Hospital, Cooperstown, New York, and fellowship, Henry Ford Hospital, Detroit, Michigan
* Practice area: Heart failure clinic
* Email: kwadwo.amankwa@nortonhealthcare.org

Cayla Ayala, Pharm.D.
Clinical Pharmacist, Norton Specialty Pharmacy
* Education: University of Kentucky College of Pharmacy
* Training: PGY1 Pharmacy Residency, St. Joseph East Hospital, Lexington, and PGY2 Ambulatory Care Pharmacy Residency, Norton Healthcare
* Practice area: Norton Specialty Pharmacy
* Email: cayla.ayala@nortonhealthcare.org

Katie Blain, Pharm.D., MPH, BCACP
Director, Specialty Pharmacy Services
* Education: University of Kentucky College of Pharmacy
* Training: PGY1 Community Pharmacy Residency, Walgreens, Louisville, Kentucky
* Practice area: Norton Specialty Pharmacy
* Email: katie.blain@nortonhealthcare.org

Lauren Heltsley, Pharm.D., BCACP
Ambulatory Clinical Pharmacist Specialist, Norton Rheumatology
* Education: University of Kentucky College of Pharmacy
* Training: PGY1 Pharmacy Residency, St. Joseph East Hospital, Lexington, Kentucky, and PGY2 Ambulatory Care Pharmacy Residency, Norton Healthcare
* Practice area: Norton Rheumatology
* Email: lauren.heltsley@nortonhealthcare.org

Lindsay Jackson, Pharm.D., MBA, BCACP
Ambulatory Clinical Pharmacist Specialist, Norton Infectious Diseases Institute
* Education: University of Kentucky College of Pharmacy
* Training: PGY1 Pharmacy Residency and PGY2 Ambulatory Care Pharmacy Residency, Norton Healthcare
* Practice area: Norton Infectious Diseases Institute
* Email: lindsay.jackson@nortonhealthcare.org

Amanda Kuszmaul, Pharm.D., BCACP
Clinical Pharmacist Specialist, Transitions of Care
* Education: The Ohio State University College of Pharmacy, Columbus, Ohio
* Training: PGY1 Pharmacy Residency, Norton Healthcare, and PGY2 Ambulatory Care Pharmacy Residency, UofL Health, Louisville
* Practice area: Transitions of care
* Email: amanda.kuszmaul@nortonhealthcare.org

Justin McCann, Pharm.D., MBA, BCACP
Clinical Pharmacist Specialist, Transitions of Care
* Education: University of Kentucky College of Pharmacy
* Training: PGY1 Pharmacy Residency and PGY2 Ambulatory Care Pharmacy Residency, Norton Healthcare
* Practice area: Transitions of care
* Email: justin.mccann@nortonhealthcare.org

Rachel Moehlenbrock, Pharm.D., MPH, BCACP
Clinical Pharmacy Specialist, Transitions of Care
* Education: University of Tennessee Health Science Center, Memphis
* Training: PGY1 Pharmacy Residency and PGY2 Ambulatory Care Pharmacy Residency, Norton Healthcare
* Practice area: Transitions of care
* Email: rachel.moehlenbrock@nortonhealthcare.org

Kami Redecker, Pharm.D., BCPS, BCOP
Oncology Clinical Pharmacist Specialist
* Education: Shenandoah University School of Pharmacy, Winchester, Virginia
* Practice area: Norton Cancer Institute
* Email: kami.redecker@nortonhealthcare.org

Christie Lee Scott, Pharm.D., MSCS
Clinical Pharmacist Specialist, Norton Neuroscience Institute
* Education: University of Kentucky College of Pharmacy
* Training: PGY1 Pharmacy Residency and PGY2 Ambulatory Care Pharmacy Residency, Norton Healthcare
* Practice areas: Multiple sclerosis neurology, memory disorders
* Email: christie.scott@nortonhealthcare.org

Cat Serratore, Pharm.D., M.S., BCACP
Clinical Pharmacy Specialist, Transitions of Care
* Education: Sullivan University College of Pharmacy; Master of Science in pharmaceutical outcomes and policy, University of Kentucky
* Training: PGY1 and Fellowship, Sullivan University College of Pharmacy, and PGY2 Ambulatory Care Pharmacy Residency, Froedtert and the Medical College of Wisconsin
* Practice area: Transitions of care
* Email: cat.serratore@nortonhealthcare.org

Amanda Thurman, Pharm.D., BCACP
Director, Clinical Ambulatory Pharmacy Services
* Education: University of Kentucky College of Pharmacy
* Training: PGY1 Community Pharmacy Residency, Norton Healthcare
* Practice area: Ambulatory care
* Email: amanda.thurman@nortonhealthcare.org

Kimber Woodrum, Pharm.D., MPH, CDCES, BCACP
Employee Population Health and Benefits Clinical Pharmacist Specialist
* Education: University of Kentucky College of Pharmacy
* Training: PGY1 Pharmacy Residency and PGY2 Ambulatory Care Pharmacy Residency, Norton Healthcare
* Practice area: Employee medication management program and employee benefits
* Email: kimber.woodrum@nortonhealthcare.org

Brittany Wyatt, Pharm.D. MPA, BCACP
Clinical Pharmacy Specialist, Transitions of Care
* Education: University of Kentucky College of Pharmacy
* Training: PGY1 Pharmacy Residency and PGY2 Ambulatory Care Pharmacy Residency, Norton Healthcare
* Practice Area: Transitions of care
* Email: brittany.wyatt@nortonhealthcare.org

 

All pharmacy residents are eligible for Norton Healthcare’s full employee benefits. Each PGY2 resident receives a stipend of $56,100 plus benefits. The position requires a commitment of one calendar year.

Benefits at a glance

  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Paid time off: 15 days, including holiday, vacation, sick and personal time
  • Professional liability insurance
  • Laptop for each resident
  • Travel stipend available for various professional meetings (covers registration, travel, hotels and meals)
  • Free parking

All application materials must be submitted via the Pharmacy Online Residency Centralized Application Service (PhORCAS). There are no additional application materials required beyond PhORCAS requirements. No material, including letters of recommendation, will be accepted via U.S. mail, email or by submission in person. All candidates will be notified regarding selection for an on-site or virtual interview. Interviews will occur in January and/or February.

Norton Healthcare will seek permission, if necessary, to request additional information from previous schools and employers concerning candidate’s academic record and professional ability. Candidate must possess or be eligible for Kentucky licensure according to criteria established by the Kentucky Board of Pharmacy.

The candidate must have completed an American Society of Health-System Pharmacists (ASHP)-accredited PGY1 program or one in the accreditation process. A copy of the PGY1 residency certificate and Kentucky pharmacist licensure must be provided to the residency program director on or before the first day of starting the PGY2 residency program.

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