Norton Healthcare Administrative Fellowship Program

The Norton Healthcare Administrative Fellowship Program is designed for postgraduate students looking to explore meaningful careers in health care administration. The two-year program puts you on a path for significant career growth through performance excellence projects, strategic planning and leadership exposure. Select one of these two tracks:

  • Norton Healthcare system: This track exposes you to our entire health system, which includes nine hospitals and a comprehensive employed medical group.
  • Norton Medical Group: This track focuses on our health system’s medical group of over 2,000 employed providers and more than 370 primary care and specialty practices.

Other Key Fellowship Attributes:

  • Individualized professional and leadership development driven by completion of a detailed leadership development plan
  • Direct leadership of performance excellence teams that drive value across the Norton Healthcare system
  • Completion of high-level rotations in areas spanning the Norton Healthcare system
  • Networking opportunities to develop professional relationships with senior leaders in your area of interest
  • Direct leadership experience by interviewing, organizing, mentoring and leading interns during the Norton Healthcare Summer Internship Program, as well as recruitment for the Norton Healthcare Administrative Fellowship Program

Master’s degree required. Applications are due by Sept. 27 each year.

To apply, visit this link and select “Residency and Fellowships,” or visit NortonHealthcareCareers.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

Through Norton Healthcare’s system administrative fellowship, you’ll be immersed in large-scale, high-impact projects that directly benefit the organization. You’ll gain exposure to leadership and be directly involved in executive meetings, initiatives and other strategic matters that offer a better understanding of the issues, challenges and opportunities facing a large health care system. The first year of the fellowship will be with the performance excellence team, working on projects to improve efficiencies throughout the system. The second year will be with the clinical effectiveness and quality team, working on projects to improve clinical outcomes and quality.

You’ll experience:

  • Professional and leadership development
  • Direct leadership of teams, including performance excellence and Norton Healthcare summer interns
  • Performance certifications, including the Norton Healthcare performance excellence green belt and green belt coach
  • Exposure to hospital, medical group and system leadership
  • Networking opportunities

Past System Fellow Track Job Titles:

  • System director, emergency department operations
  • Facility vice president of operations/finance
  • Clinical effectiveness coordinator
  • Clinical effectiveness director
  • Manager, prevention and wellness services
  • Manager, care management

Past System Fellow Project Highlights:

  • Emergency department chest pain referral process improvement
  • Economic strategic plan for the city of Louisville
  • System onboarding and learning and development optimization
  • COVID-19 clinical command center and testing management
  • Interpreter program development
  • Norton West Louisville Hospital lactation home services

The Norton Medical Group fellowship track is designed to give fellows a deep understanding of how a large medical group operates. Fellows learn from leaders at Norton Healthcare and gain insights into various aspects of health care delivery.

During the first year, fellows are exposed to the executive leadership team, including the chief administrative officer and system vice presidents. They complete 27 different rotations across various departments, receiving diverse and comprehensive training. While completing their 27 rotations, fellows engage in high-level projects and contribute to key initiatives. The second year allows for deeper immersions, as fellows select areas of interest and contribute through projects or interim leadership roles.

Year 1 Experience

  • Rotations including, but not limited to, ten service lines; health information management and Epic (electronic medical records) functionality; employee and patient experience; finance; inpatient clinical operations; strategic planning; and more

Year 2 Experience

  • Immersion experiences — clinic leader roles across service lines, operational optimization and process improvement

Project Work:

Norton Medical Group administrative fellows engage in hands-on collaboration with leaders across the organization, contributing to projects that drive innovation and improvement in health care delivery. These projects are designed to be mutually beneficial, fostering professional growth for the fellow while advancing Norton Healthcare’s mission of providing exceptional care to our community.

Professional Growth:

The fellows report to the vice president of operations, who provides guidance, support and feedback throughout the fellowship journey. The fellows are encouraged to develop relationships with other leaders at Norton Healthcare. These relationships forge strong connections to the organization and our community, facilitating meaningful professional development. Fellows also have opportunities for career networking, introductory meetings and further educational advancement within Norton Healthcare and the community.

Past Norton Medical Group Fellow Project Highlights:

  • Implemented electronic health records integrated maintenance medication refill program
  • Clarus answering service telehealth optimization
  • Social work consultation line
  • Strategic growth strategy for pediatric forensics department
  • Centralized hiring process for support roles
  • Surgery policy for five hospitals for DNV accreditation
  • Maternal-fetal medicine accredited fellowship
  • Developing a clinical teaching site for OB/GYN residents

Second-Year Immersion Experiences:

  • Establishing Norton Arm & Hand Institute
  • Management of a respiratory illness testing center
  • Interim practice manager of several sites
  • Opening of a comprehensive sports health campus

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