Free Telehealth Breastfeeding Support 24/7 with Norton eCare

Norton eCare provides free telehealth lactation support visits anytime — in the middle of the night or day, on weekends or weekdays — whenever you need us, 24/7.

If You’re Ready to Start Your Visit

Your visit will be with a Louisville-based Norton Healthcare lactation consultant through a secure video connection on your phone, tablet or computer. All sessions are private.

After your visit, a summary will be sent your MyNortonChart account for your record and if you’d like to share it with your pediatrician.

Getting Started

Sign in to your MyNortonChart account. If you don’t have a free MyNortonChart account, signing up is easy. If you plan to use a mobile device, download the MyChart app from the  Apple App Store or Google Play.

Once you are signed in to your account on your phone, tablet or computer with a webcam, go to the main menu and select “Schedule an Appointment,” then, “Video Visit – Breastfeeding Support.” You will be asked to enter credit card information to hold your appointment, but won’t be charged.

Breastfeeding Help Anytime

Free online lactation consultations through Norton eCare, available 24/7 available for scheduling through your MyNortonChart account.

In-person lactation consultant available by appointment.

Common Reasons for a Norton eCare Breastfeeding Support Visit

  • Breast tenderness
  • Latching issues
  • Mastitis
  • Milk supply issues
  • Pain and possible infection
  • Persistently hungry baby
  • Plugged milk ducts
  • Pumping issues
  • Sore nipples
  • Thrush
  • Weaning

Norton eCare is not for complex, emergency or urgent situations. If you are experiencing an urgent medical condition, call your doctor, call 911 or go to the nearest emergency room.

Related Stories

Gestational diabetes rates are rapidly increasing
Is it normal to have yellow discharge after birth?
Foods to avoid when breastfeeding
Unnecessary C-sections pose health risks for mother and baby

Schedule an Appointment

Select an appointment date and time from available spots listed below.