Free Lactation Consultant 24/7 | Norton Healthcare Louisville, Ky.

Free Telehealth Breastfeeding Support 24/7 with Norton eCare

Norton eCare provides free telehealth lactation support visits anytime — in the middle of the night or day, on weekends or weekdays — whenever you need us, 24/7.

If You’re Ready to Start Your Visit

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Your visit will be with a Louisville-based Norton Healthcare lactation consultant through a secure video connection on your phone, tablet or computer. All sessions are private.

After your visit, a summary will be sent your MyNortonChart account for your record and if you’d like to share it with your pediatrician.

Getting Started

Sign in to your MyNortonChart account. If you don’t have a free MyNortonChart account, signing up is easy. If you plan to use a mobile device, download the MyChart app from the  Apple App Store or Google Play.

Once you are signed in to your account on your phone, tablet or computer with a webcam, go to the main menu and select “eCare Video Visit,” then, “Video Visit – Breastfeeding Support.” You will be asked to enter credit card information to hold your appointment, but won’t be charged.

Common Reasons for a Norton eCare Breastfeeding Support Visit

  • Breast tenderness
  • Latching issues
  • Mastitis
  • Milk supply issues
  • Pain and possible infection
  • Persistently hungry baby
  • Plugged milk ducts
  • Pumping issues
  • Sore nipples
  • Thrush
  • Weaning

Norton eCare is not for complex, emergency or urgent situations. If you are experiencing an urgent medical condition, call your doctor, call 911 or go to the nearest emergency room.

Breastfeeding – MyNortonChart

Breastfeeding Help Anytime

Norton eCare provides free telehealth lactation support 24/7 through your MyNortonChart account.

Get Started

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