Interpreter services

Norton Healthcare provides qualified medical interpreter services at no cost to patients and families in order to ensure effective communication for those who are limited English proficient (LEP), deaf/hard of hearing (HOH) or who have other communication challenges.

Services include:

  • Face-to-face interpreters for frequently encountered languages, including American Sign Language
  • Over-the-phone interpreters, available 24/7 for more than 200 spoken languages
  • Video-remote interpreters for frequently encountered languages, including American Sign Language

Please share your preferred language or mode of communication with your care provider — effective communication and reasonable accommodations are essential for the provision of safe and high-quality care.

Guest services

Guest Services

(502) 629-5150
Or toll free
(866) 298-9173

Norton Healthcare facilities earn ‘LGBTQ Healthcare Equality Leader’ designations for second year

Norton Healthcare’s five hospitals and Norton Cancer Institute have been named LGBTQ Healthcare Equality Leaders by the Human Rights Campaign Foundation for the second year in a row. Norton Healthcare was one of 406 facilities […]

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Recipe: Summer squash pasta salad

Makes 16 servings Supplies: Large pot, large sauté pan, large serving bowl Ingredients  16-ounce box whole-wheat rotini pasta 1 tablespoon olive oil 2 medium zucchini, diced 2 medium yellow squashes, diced 8 ounces mozzarella balls, […]

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New dad gets ependymoma brain tumor diagnosis one day after son’s birth

March 2016 was a life-changing time for the Davis family. On March 23, Matt Davis and his wife, Hailey, celebrated the birth of their son, Finley. The next day, Matt learned he had a rare […]

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West Nile virus found in mosquitoes in Louisville area

The Louisville Metro Department of Public Health & Wellness announced Monday, Aug. 12, that mosquitoes found in one ZIP code of Jefferson County, Kentucky, are carrying West Nile virus. The affected ZIP code is 40215, […]

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Cancer fighting food: Norton Cancer Institute nutritionists explain what you need to know

There’s a lot of information floating around about food and nutrition and how these contribute to your risk for disease, including cancer. Sorting through the news and research, some of it conflicting, can be confusing […]

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