Skip to content
1
Find Care
Locations
Search All Locations
Emergency Departments
Hospitals
Norton Prompt Care Clinics
Immediate Care Centers
Primary Care
Pharmacies
Norton Specialty Pharmacy
Regional Locations
Elizabethtown
Frankfort
Madison
Shelbyville
Providers
Find a Provider
Specialty Centers
Classes & Events
Find a Class or Event
Services
Our Services
Arm and Hand
Behavioral Health
Brain Tumor
Breast Health
Cancer Care
Cancer Screenings
Diabetes & Endocrinology
Gastroenterology
General Surgery
Geriatric Care
Heart & Vascular
Hematology
Home Health
Imaging Diagnostics
Immediate Care
Infectious Diseases
Kidney, Bladder & Urinary
Liver & Pancreas
Lymphedema
Maternal-Fetal Medicine
Neuroscience
Orthopedics
Pain Management
Palliative Care
Pharmacy Services
Plastic and Reconstructive Surgery
Prevention & Wellness
Primary Care
Prompt Care Clinics
Pulmonary
Rehabilitation
Research & Clinical Trials
Rheumatology
Sleep Center
Spine Care
Sports Health
Telehealth
Weight Management
Women’s Health
Wound Care
Patient Resources
View All Patient Resources
Billing Information
Cost Estimates
Financial Assistance
Get Healthy News
Gift Shops
In the Community
Hospital Transportation
Language & Translation Services
Belonging & Health Equity
Living Wills & Advance Directives
Norton MyChart
Norton eCare
Norton Now
Patient & Family Advisory Councils
Pastoral Care
Preparing for Surgery
Price Transparency
Quality Report
Standard Hospital Charges
Telehealth Appointment
Transitions in Care Continuum
Say Thanks
Visitor Policy
Women, Infants and Children (WIC) Program
I Want To…
Find a Provider
Find a Career
Pay My Bill
Refer a Patient
Access Medical Records / Images
Request an Appointment
Sign-Up / Sign-In to Norton MyChart
Make a Donation
Learn How to Help
Find a Class or Event
Cancel my Class/Event Registration
Volunteer
Share My Story
1
Donate
Request Support
Request Activation Code
(502) 629-8766
Home
/
Patient Resources
/
Norton MyChart
/
Request Support
Request Support
Request Activation Code
Request Appointment
Submenu
Patient Resources
Norton Healthcare Visitor Policy
Toggle submenu
Billing Information
Cost Estimates
Hospital Billing and Hospital-based Clinics
Financial Assistance
Payment Plans
Insurance and Managed Care Partners
Disproportionate Share Hospital Program
Price Transparency
Common Billing Questions
Account Questions and Updates
Pay My Bill Online
CPA Lab Online Bill Pay
NortonPay
Toggle submenu
Advance Directives
Power of Attorney
Living Will
Mental Health Advance Directive
Organizational Integrity
Before Your Visit
Toggle submenu
Norton MyChart
Toggle submenu
Norton eCare
Breastfeeding Support 24/7
Meet Our Team
Norton MyChart and Norton eCare Help
Instructional Videos
Request Norton MyChart Activation Code
Mobile Application
Norton MyChart Bedside
Norton MyChart Proxy Access
Request Support
Norton MyChart Terms and Conditions
Norton MyChart and eCare Help
Norton MyChart Wait List
Request an Appointment
Patient and Family Advisory Councils
Pastoral Care
Gift Shops
In the Community
Quality Report
Hospital Patient Transportation Information
Transitions in Care Continuum
Interpreter Services
Toggle submenu
Preparing for Surgery
Pre-admission COVID-19 Testing
Medical Record Request and Authorization
Norton Now
Get Healthy
Belonging
Class Cancellation
Say Thanks
Standard Hospital Charges
Toggle submenu
Norton Telehealth
Toggle submenu
FAQs
Android Instructions
Computer Instructions
iPhone Instructions
Wave of Light: Honoring Pregnancy and Infant Loss
Name
*
First
Last
Date of birth
*
Month
Day
Year
Last 4 digits of SSN#
*
Phone
*
Email
*
Reason for request
Select
Forgot Password
Forgot Username
Need Access Code
Need MyNortonChart For Video Visit
Other
Comments or questions
By signing below, you certify that you are the patient identified above.
*
I understand
Please type your full name.
*
CAPTCHA
Related Stories
Norton Healthcare nationally recognized for commitment to providing high-quality cardiovascular care
Indiana musician continues to share his love of country and gospel after shoulder and wrist surgeries
How breastfeeding support helped one mom succeed — and help other families
Spine, hip surgeries get Louisville man back on hiking trail
View All Stories