Breastfeeding Support During the COVID-19 Outbreak

To ensure safe access to breastfeeding supplies and lactation consulting services during the coronavirus outbreak, we have modified our operations at Baby Bistro & Boutique on the Norton Healthcare – St. Matthews campus.

We have adjusted our services as follows:

• Call (502) 899-6530 and prepay with a major credit card.
• Pick up at the store or wait in your vehicle and we will bring your item(s) to you.

To rent a hospital-grade breast pump, or confirm inventory of breastfeeding supplies, please call (502) 899-6530.

Baby Bistro & Boutique is open Monday through Friday, 8 a.m. to noon and 1 to 4 p.m.

Moms and Their Families Can Find Everything They Need for Breastfeeding Once They’re Heading Home From the Hospital

Baby Bistro & Boutique on the Norton Healthcare – St. Matthews campus offers:

• Convenient, one-stop shopping for breast pumps and parts, breastfeeding bras, nursing pillows and many other items that make life easier for breastfeeding moms
• A certified lactation consultant available by appointment to answer questions and educate new moms on how to use breast-pumping equipment
• Breastfeeding services, including individual counseling, breast milk analysis to determine fat and calorie content, and follow-up for infants having trouble gaining weight
• Services for moms with special needs, such as feeding multiples, hearing impairment, vision impairment or needing language interpretation
• Services for babies with special needs

How to Register for Outpatient Lactation Services

• You will need to register at your first appointment and at your first follow-up visit each month.
• After you schedule your appointment, we will obtain a doctor’s order and send it to registration.
• Arrive with your baby 15 minutes before your appointment to register.
• From Dutchmans Lane, take Entrance 3 to Norton Women’s & Children’s Hospital and proceed to Labor and Delivery (Norton Medical Plaza 3 – St. Matthews).
• Pull up to the doors marked Labor and Delivery.
• Enter and proceed straight ahead to the elevators.
• Take an elevator to the second floor to the Labor and Delivery waiting room.
• Register for a lactation services (breastfeeding) visit at the Labor and Delivery registration desk.
• Return to the first floor and follow the signs to the Baby Bistro & Boutique. It will be on your right off the elevator and past the information desk.
• Enter and tell the clerk that you have an appointment for lactation services.
• If the Baby Bistro & Boutique is closed, call (502) 559-1733 and wait by the information desk.

Bring the Following

• Breastfeeding pillow (hospital pillows are available)
• Breast pump and breast pump kit
• Bottles, nipples and pumped milk or formula (if supplementing)
• Nipple shields or other lactation devices (if using)
• Current log (at least within last 24 hours): number of breastfeedings, pumpings, wet and stool diapers; amount of supplement used and how often
• List of questions or concerns
• A hungry baby (If your baby gets too hungry, feed just enough to calm the baby.)
• We will need to know:
  • If breastfeeding: when you last breastfed and how long your baby was at the breast
  • If giving formula or other supplement: what time you gave it and how much your baby took