The COVID-19 test includes a swab to the back of the nose and detects the presence of the virus that causes COVID-19.
Where Can I Get Tested for COVID-19?
For drive-thru testing, please schedule an appointment at a Norton Respiratory Illness Testing Center. Appointments are required and may be scheduled using links below for our two locations or by calling (502) 861-4611, option 1.
Testing Center – Hikes Point
Testing Center – West Broadway
You also can receive COVID-19 testing and treatment at the following locations. When you are tested, you also will be seen by a Norton Healthcare provider.
What to Know About Your Appointment at a Norton Respiratory Illness Testing Center
This is a drive-thru testing location. Follow these instructions carefully:
- Review the map of your testing location prior to your appointment.
- Team members and signs will guide you through the process.
- For your safety and the safety of others, stay in your vehicle at all times. The team will come to you to perform the swab test.
- No more than four people per car may be tested.
- No cellphone use is permitted. This includes pictures and videos.
You must bring a photo ID.
What to Know About Your In-person Appointment
Reserve your spot at a Norton Immediate Care Center near you or schedule your appointment online for a visit with a primary care provider or Norton Prompt Care at Walgreens clinic to let staff know that you are experiencing symptoms related to COVID-19. Please arrive in a mask or face covering for your safety and the safety of others. Unlike a drive-thru location, testing at these offices is accompanied by a visit with a provider to offer treatment suggestions.
What Type of Testing Is Offered?
All tests at Norton Healthcare are RT-PCR tests. Rapid RT-PCR testing is available at Norton Immediate Care Centers and Norton Prompt Care at Walgreens clinics. Supply for rapid tests is limited. Rapid RT-PCR tests are most accurate when symptoms of COVID-19 are present. Therefore, rapid tests are reserved for those experiencing COVID-19 related symptoms while supplies last.
A combined rapid test for COVID-19 and flu also is available at Norton Immediate Care Centers and Norton Prompt Care at Walgreens clinics. A single swab is used to detect the presence of the coronavirus and influenza strains A and B.
Where Can I Go for Testing If I’ve Been Exposed but Do Not Have Symptoms?
If you are asymptomatic and would like to be tested, you may schedule an appointment at a Norton Respiratory Illness Testing Center for drive-thru service. You will not be seen by a provider, so your insurance will be billed only for the testing.
If you would like to consult with a provider when tested, please reserve a spot online at a Norton Immediate Care Center near you or schedule an appointment at your primary care provider’s office or local Norton Prompt Care at Walgreens clinic.
How Long Does It Take to Get My Test Results?
Under normal circumstances, you should receive nasal swab test results in two to three days.* If you have the rapid test, you will receive results within 24 hours. The fastest way to receive results is through MyNortonChart.
*Due to the increased demand over the holidays, test results can be delayed.
How Will I Receive My Swab Test Results?
If your nasal swab test is positive, we will call you.
If your nasal swab test result is negative, your results will be available in MyNortonChart. If you do not have a free MyNortonChart account, visit NortonHealthcare.com/MyNortonChart to sign up. Your results also will be mailed to you.
Norton Healthcare will not email test results directly to your email address.
How Much Does Testing Cost?
Many insurance companies cover the cost of COVID-19 testing, but please contact your insurance provider to confirm your coverage. Our drive-thru locations do not bill insurance. All other locations accept most insurance plans. If you prefer to self-pay, payment will be due at your visit.
Where Can I Receive Retesting So That I May Return to Work?
All Norton Respiratory Illness Treatment Centers, Norton Immediate Care Centers, Norton Prompt Care at Walgreens clinics and Norton Community Medical Associates primary care offices offer COVID-19 testing and any paperwork required to return to work.
What Are My Virtual Options?
If you want to speak to a provider about COVID-19 concerns from the comfort of home, call your primary care provider’s office to see if they are able to schedule a telehealth visit. You also can self-schedule a telehealth visit with a Norton Healthcare provider through Norton eCare. If your provider recommends that you be tested for the coronavirus, you may be referred to a drive-thru testing location.
Is Antibody Testing Available?
An antibody test is a blood test that looks for signs of a past infection with the virus that causes COVID-19. It detects antibodies in your blood that fight infection. The test requires a venous blood draw and is available for healthy patients at Norton Healthcare primary care locations.
What If I Have Further Questions?
Call (502) 861-4611, option 1, for more information. Select option 2 if you have questions about your test results. Visit our resource site for more information on our response to COVID-19.
