Norton Cancer Institute Patient Support | Norton Healthcare Louisville, Ky.

Norton Cancer Institute Patient Support

At Norton Healthcare, we are committed to protecting our patients, staff and community. We understand the concerns surrounding the novel coronavirus and COVID-19. In an effort to limit the spread of the virus, we are postponing all classes and events in March. Refer to our online class calendar for updates on rescheduled events. We also are posting ongoing updates about the novel coronavirus/COVID-19 on our website. We encourage everyone to protect yourselves and your loved ones by practicing good hand hygiene and referring to the Centers for Disease Control and Prevention (CDC) for additional guidelines.

We understand that a cancer diagnosis affects the entire family. At Norton Cancer Institute, our goal is to provide our patients and their families with a level of care that goes beyond disease treatment alone. That is why we offer extensive educational, physical and emotional support services, as well as a variety of cancer research studies, events and clinical trials, to you and your family. We provide information, comfort and hope you need to help ease the stress and anxiety that may occur during this difficult time.

Norton Cancer Institute Resource Centers

With five area locations, Norton Cancer Institute Resource Centers provide patients and families with the latest information on cancer treatments and support services. Patients and families receive personal attention to address the physical, emotional and spiritual needs before, during and after cancer treatment.

For more information or to find a Norton Cancer Institute Resource Center near you, call (502) 629-HOPE (4673) or email us at cancer@nortonhealthcare.org.

Patient Navigator Program

Patient navigators offer support and education for patients with any type of cancer. The Patient Navigator Program is staffed by oncology-certified nurses who are available to help ease stress and offer emotional support for the entire family.

From the point of a suspicious finding through diagnosis, treatment and survivorship, patients, their caregivers and their family members have access to a navigator as often as needed. For more information or to contact a patient navigator, call (502) 629-HOPE (4673).

New Patient Forms

If you are a new patient, you may be asked to fill out forms. They are available through our office, or you can download them here. They include:

A medical social worker

What is the role of a medical social worker at Norton Cancer Institute?

  • Is certified/licensed to practice social work by the state Board of Social Work in Kentucky and Indiana
  • Has specific expertise in helping you and your family cope with the emotional impact of living with illness
  • Provides education both in the community and in the outpatient clinic about the impact of illness on patients and families.

What can a medical social worker do for me?

Diagnosis and treatment of cancer or a blood disorder can increase stress for patients and their families. At Norton Cancer Institute, our licensed medical social workers are part of a multidisciplinary team and provide a wide range of psychosocial support services to you and your family. They work exclusively with cancer/hematological patients and their families to improve quality of life. Our medical social workers guide you to resources and are of service to you and your family at any time throughout your treatment.

Norton Cancer Institute social work services include assistance with:

  • Advance directives
  • Caregiver resources
  • End of life care
  • Financial assistance resources
  • Home care resources
  • Insurance
  • Suspected abuse or neglect
  • Transportation resources

Important times to talk to your medical social worker:

  • When you feel stressed. Coping with illness can be very stressful.  Call your social worker when you want support through counseling. If you would like counseling from a chaplain or psychologist, your social worker can arrange this for you.
  • When you have money problems related to your health care. Your social worker can explore the resources available to help you and your family.
  • When you have changes to your employment status or insurance. Call your social worker if you have lost your job, decreased your hours at work or have questions about Family Medical Leave Act (FMLA), short-term/long-term disability or applying for social security disability.  A social worker can help If you lose your health insurance, a social worker can help you identify alternative resources.

Reports

 

Cancer – 4673

Appointments

Cancer care that isn’t too far from home.

(502) 629-HOPE (4673)


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